Since 1970, Family Resources has been the agency to turn to for crisis counseling, safe shelter and safe respite for runaway and homeless teens. We are committed to making a difference in the lives of those who need our help and have no where else to turn.

This is a professional position with responsibility for providing clients with case management services at our at-risk youth shelter. The Case Manager provides case management services to youth and families.

Hours: 40 hours weekly

Benefits offered to those who meet eligibility requirements

Essential Duties/Responsibilities:

• Acts in accordance with the Mission, Vision, and Values of Family Resources.

• Conducts job performance and tasks in accordance with assigned key performance indicators (KPI's)/program deliverables.
• Conducts themselves in a manner supporting of a healthy culture within the agency.
• Attends appropriate Truancy Court hearings.
• Provides services to youth during traditional and non-traditional business hours in communities, homes and/or schools and connects youth and families to a coordinated, comprehensive array of services that meet their ongoing needs.

Skills, Abilities and Other Requirements:

• Must demonstrate awareness and acceptance of cultural differences of clients, staff, and community contacts.
• Must have the ability to develop and maintain effective working relationships with individuals from a variety of cultural and ethnic backgrounds, including clients, staff, professional and community persons.
• Must possess excellent organizational skills, well developed verbal and written communication skills, and the ability to effectively deal with complex issues.
• Must maintain a high degree of professionalism and reliability within areas of responsibility by providing leadership, direction, motivation, and training.
• Should possess characteristics that show sound judgment in fulfilling position duties and responsibilities as well as a cooperative attitude in working relationships with senior members of management.
• Must have valid Florida Driver's License and auto insurance for personal vehicle and a clean driving history.

Education and Experience:

• Bachelor's degree from an accredited university with emphasis in areas of psychology, social work, or related field.
• Minimum of two years' experience working with youth and their families.

Physical Requirements:

• The ability to lift 25 pounds occasionally.
• Frequent sitting, standing and/or walking.
• Frequent use of hands and fingers
• The ability to hear and respond quickly to sounds.
• Close, distance and peripheral vision