The Opportunity: Case Manager, Hello House for Women

Job Type: Full-time

Pay: $23-25/hour + $1,000 sign on bonus!

Who We Are || VOAMASS gives members of the community who need help the most the services, support, and self-esteem they need to create a fresh start. At VOAMASS, our dedicated teams are committed to serving the whole person.

What We Do || Through our powerful integrated behavioral health care model, we bring together vast resources from a diverse team of caring staff to help each client meet their personal goals. The care we provide paves the way for greater opportunity and second chances by focusing on the critical pillars towards a healthy life: behavioral health, financial stability, and safe housing

As Case Manager, you’ll have a dynamic and critical role providing day to day support for the residents in our Recovery Services Residential program ensuring a safe and secure therapeutic environment. As Case Manager you'll run groups and provide individual case management to residents with substance use, mental health, and/ or co-occurring disorders.

Case Manager Responsibilities:

• Facilitate a safe and supportive environment for residents.
• Perform weekly case management sessions for up to 9 residents.
• Develop and provide individualized action plans for each resident to help them reach their goals to achieve independence.
• Help clients identify appropriate providers and programs and assist with eligibility, applications, and appointments.
• Provide resources and coordinate services with other VOAMASS programs and outside agencies.
• Create and facilitate groups with residents in the areas of personal responsibility, social skills, and community living skills and behavior.
• Complete documentation in Care Logic such as progress notes, resident treatment plans, and other paperwork and ensure all documentation meets the requirements of our regulators.
• Share information with other staff about assigned residents’ progress as appropriate.
• Attend staff meetings (group supervision) and participate in individual supervision.
• Monitor medications and Medication Log and ensure all medications policies, including distribution and destruction are followed.

The Case Manager is about making a difference in the lives of the people we serve. The Case Manager will bring the following qualifications:

• Bachelor’s Degree in related field and a minimum of two years’ experience in mental health, substance use treatment, and/or co-occurring disorders.
• CADC may be substituted in place of a Bachelor's Degree.
• Demonstrated strong written and verbal communications skills required.
• Knowledge of milieu therapy in residential settings; substance use modalities, harm reduction approaches, trauma informed care, whole person health approaches, dual diagnosis, and commitment to meeting the needs of the most vulnerable.
• Computer proficiency in electronic health records and MS Word and Outlook.

Case Manager Hours: Full-Time – Sunday through Thursday or Tuesday through Saturday

Since 1934, VOAMASS has provided critical services to the residents of the Commonwealth. From pioneering early residential treatment programs in the 1960’s to leading today in the field of mental health programming, VOAMASS can be counted on to tackle our greatest challenges

VOAMASS is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

For full-time employees, which includes the Case Manager, our comprehensive and generous benefits package includes:

• Competitive Health, Vision and Dental insurance
• Flexible Spending and Health Reimbursement Account
• Employer paid Life and Long-Term Disability
• 403(b) matching retirement plans
• Tuition Remission Programs
• Loan Forgiveness (PSLF Program)
• Fitness/Wellness reimbursement
• Employee Discount Program
• Pet Insurance
• Blue Care Line (24/7 Nurse hotline)
• Generous Vacation, Sick, and Personal Time Benefits
• 13 Paid Holidays
• Employee Referral Bonus with no annual cap

Vaccination Policy

In accordance with VOAMASS’ duty to provide and maintain a safe workplace, we have adopted a mandatory vaccination policy to safeguard the health of our employees and their families, our clients, partners, visitors, and the community at large from COVID-19. This policy complies with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and the Massachusetts Department of Public Health.