Department: Botanical Gardens

College/Division: College of Arts & Sciences

Salary Plan: Temporary

Hiring Salary: $11.00 - $13.00 per hour

ORGANIZATIONAL SUMMARY:
The USF Botanical Gardens is part of the College of Arts and Sciences. It consists of about 16 acres of gardens and greenbelt on the USF Tampa campus. The Gardens maintains a living collection of more than 3,000 of plants, animals, and natural habitats. Attracting thousands of visitors annually, the gardens serve as an important outreach component of USF. Plant festivals and other events attract enthusiasts from around the state to shop for rare and unusual plants and learn about sustainable gardening. The Gardens supports ongoing research in medical botany, biology, engineering, for example, and provide opportunities for service-learning to USF students. From student organizations to many Tampa Bay area volunteers, there are many ways to get involved on campus.

POSITION SUMMARY:
The Botanical Gardens Cashier at the Botanical Gardens is the public face of the company and is responsible for providing answers to any questions about the products and services the Gardens offer. They are expected to continually update their knowledge about the products, services and policies of the company in order to better service the customers. This position must be able to provide excellent customer service as well as perform cashiering activities in an accurate and efficient manner.

RESPONSIBILITIES:

Customer Service:
Greet every customer and respond to the questions that they have, improves engagement with merchandise and provide excellent customer service. Handle complex customer inquiries and issues. Direct customers to merchandise located in the gardens.

Financial Transactions:
Balances cashiers at the end of the shift, adjusts as needed and prepares the bank deposits. Responsible for performing general cashiering duties such as collecting and verify payment. Accepts cash, checks, wire transfers, or credit cards for payment and completes check and credit card transactions according to established procedures and guidelines. Prepares payment vouchers, receipts, deposit slips, and related documents which record cash transactions.

Inventory/Operations:
Works with management team to ensure inventory is ordered accordingly and maintains the organization and presentation of the flowers/plants. Receives, unloads and stocks the shelves with transferred or new merchandise

Performs other duties as assigned.

POSITION QUALIFICATIONS:
Minimum Qualification Requirements This position requires a high school diploma, or successful completion of a GED equivalency test. Six months work experience in a position handling cash and other forms of payment is required.

Special Working Conditions
This position may require standing for extended periods of time.