Job description

Under direction of a supervisor, maintains patient files and statistics; responds to requests for medical records; performs clerical duties. Performs such duties as are required in the care of patients, involving the carrying out of medical orders prescribed by a licensed physician and requiring an understanding of elementary nursing, but not requiring the professional service outlined in the definition of registered, professional nursing; does related work as required. Also, performs administrative duties such as purchase orders, taking care of facility mail, and reception tasks.

B. Position Expectations and Essential Functions:

· Maintains patient files and retrieves files for scheduled appointments; files study patient charts; files all patient data upon receipt of information; initiates records for new patients and creates computer index; prepares file labels; maintains filing statistics; audits filing sequence.

· Responds to requests for medical records; processes letters and reports; answers and directs telephone calls.

· Retrieves patient schedules from computer system; and materials to other departments; requests information from various departments; responds to correspondence requests.

· May photocopy records and documents for billing and/or legal services; sends and receives information via facsimile machine.

· Completes purchase orders through Accounting software, processes incoming and outgoing mail, and handles receptionist duties as needed. Assists in preparing reports; facility JJIS input and admission process; and assists with youth orientation through completion of assigned forms and youth photos.

· Must become a CPR/First Aid trainer (training will be provided)

· Keeps supervisor informed of problems or issues; monitors supplies needed; performs other duties as assigned.

· Receives consent and schedules youth for dental appointments.

· Interprets rules and regulations to other staff, patients, members of patient’s families, and visitors.

· Keeps accurate medical records.

· Prepares accurate factual reports.

· Assists Registered Professional Nursing in carrying out other delegated work.

· Effectively implements and consistently applies the program’s Positive Performance System (PPS) / Behavior Management System (BMS).

· Detect, respond, and prevent abuse of youth.

· Performs other duties as assigned by supervisor.

C. Position Requirements:

Education:

· A certification in Medical Assisting or Licensed Practical Nurse or a high school diploma or equivalent and at least (5) years experience in a medical office setting.

Other Requirements:

· Must be 21 years of age or older.

· Appointees will be required to possess a driver's license valid in the state where the work site is located only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

· Will be currently trained, or trained after hire to facilitate the CPR and First Aid Training for others.

D. Knowledge, Skills and Abilities:

· Proficiency in using a computer to include word processing, spreadsheets and data base maintenance.

· Knowledge of Medicaid and Department of Youth Services rules, regulations, policies, programs, functions, layout and personnel.

· Knowledge of the functions and responsibilities of the unit and of the approved methods of providing information to the public.

· Knowledge of the names and professional status of persons calling frequently at the office.

· Knowledge of office deadlines, routines, schedules and procedures.

· Ability to recognize and appropriately handle sensitive and/or confidential information.

· Ability to maintain confidentiality.

· Ability to meet and deal courteously and effectively with varied types of persons, some of whom may be bewildered or antagonistic.

· Ability to give information in person or over the telephone clearly, accurately and in accordance with department regulations and procedures.

· Ability to schedule appointments accurately and to make certain that misunderstandings do not occur.

· Ability to learn to recognize faces and to remember names quickly and accurately.

· Ability to establish and maintain records and files.

· Ability to learn to use various types of electronic and/or manual recording and information systems used by the agency, office or related units.

· Ability to work effectively with others.

· Ability to tolerate verbal and mental abuse while maintaining a professional demeanor.

· Ability to pass drug and TB screening and testing.

· Ability to complete pre-service and annual in-service CPR and first aid certification training

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• Clinic
• In-person
• Office

Ability to commute/relocate:

• Tampa, FL 33619: Reliably commute or planning to relocate before starting work (Required)

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certification in Medical Assisting (Required)

Work Location: One location

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