Job description

HIRING NOW - Host/Hostess at the Chophouse Restaurant in the Denver Airport!

Compensation & Benefits for Full-Time Associates:

• Health, Dental, and Vision insurance
• Vacation and Wellness time
• Life and Disability insurance, including Company Paid Life Insurance
• 401k with Company Match
• Tax-advantaged health accounts (HCFSA and HSA)
• Other benefit options to help manage the unexpected, including Accident, Hospital Indemnity, Critical Illness, Identity Protection, and Legal Plan
• Access to Work/Life Wellness Support
• Recognition Programs to Celebrate Work and Life Achievement

The Host/Hostess is responsible for greeting guest(s) and seating them at an appropriate table before they are introduced to their server. The Host/Hostess may perform a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions

• Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards.
• Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times.
• Maintains and updates restaurant seating charts.
• Proper set up and maintenance of the Dining Room areas before serving.
• Assists with maintaining sufficient stock of roll up silverware for the incoming shift.
• Seats guests and advises them on menus and beverage choices based on required in-depth knowledge.
• Oversees the delivery and servicing of food and beverages.
• Liaises between kitchen staff and floor staff to ensure the guests’ experience meets concept/company standards.
• Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service.
• Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times.
• Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures.
• Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles).

Requirements

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Customer service and cash handling experience preferred
• Excellent organization skills
• Ability to read and interpret restaurant’s seating chart
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Ability to bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Must be 18 years or older

Additional Information

Making travel a little bit easier
At HMSHost, we empower our team of more than 41,000 diverse associates to succeed. With more than 2,000 dining locations in airports and motorways, we offer the size, resources, training, and advancement opportunities you need to reach your career goals.

Who are we a good fit for?
HMSHost is the right fit for people who are inspired to work in a fast-paced environment and who enjoy learning new skills. You don’t need a lot of experience to succeed here, just an eagerness to grow and a desire to have a positive impact on people’s lives. Join us in helping people feel good while on the move - apply today!

To learn more about HMSHost and additional career opportunities, visit www.hmshost.com

Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)

Job Type: Full-time

Pay: $18.25 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Weekend availability

Work Location: In person

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