Marsh is seeking candidates for the following position based in our Dublin office:

Client Coordinator

What can you expect?

Working within the Marsh Irelands Operations and Technology division, this role will have responsibility for providing admin support to our business based Client Advisors contributing to our best in class client service whilst ensuring the adherence to internal protocols and service level agreements.

What you will be rewarded with:

Our employees enjoy excellent benefits such as:

• Competitive salary with annual review

• Up to 12% pension contribution
• Healthcare cover
• Study Support
• Flexible working arrangements
• Sports & Social clubs/Wellness Programme
• Paid annual leave and ability to purchase additional leave days
• Travel ticket/bike to work/dental are optional
• Subsidised canteen
• 35 hour working week

We will rely on you to:

• Support Client onboarding activities such as;

• set up of new Client accounts, ensuring all supporting documentation is in place
• adhoc client related administrative duties; such as maintenance of key client information

• Support general administrative changes within fiduciary systems
• Supporting Client Advisors with administration activities throughout the Renewal lifecycle such as;

• booking meetings, meeting logistics, collating and distributing supporting documentation and reports
• Management of actions
• Recording key decisions and responses
• Ensuring key documents are stored within the relevant document repository
• Generate invoice requests (when required)
• Support Client Advisors with general client / carrier queries
• Support business in preparation of various renewal documentation
• Ensuring all documents are stored in our document repository for future ref and audit

• Ensure that compliance procedures and policies are maintained and adhered to at all times

What you will need to have:

• Ability to work under pressure and meet tight deadlines
• Ability to maintain clear lines of communication with various internal and external stakeholders
• Accuracy with good attention to detail and ability to check work of self and others
• Flexible and team player – develops close partnerships with onshore and offshore colleague
• Previous experience of working in Insurance operations role (desirable)
• Ability to identify areas to improve efficiency, accuracy and analysis and suggest ways of improvement
• Strong MS Office Skills (including Outlook, Word and Excel)

What makes you stand out?

• A degree in Business Studies or a related discipline (desirable)
• Years of insurance experience
• Industry related qualifications ideal e.g. CIP, ACII (desirable).

MARSH

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including Mercer, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. Learn more about our foundational values, mission and vision for the future by reviewing our Greater Good Policy.