Client Partner

Full Time
Los Angeles, CA
Posted
Job description

WONGDOODY Los Angeles is looking for a full-time, highly motivated and enthusiastic Client Partner (also known as Account Supervisor) to work across a portfolio of business.

As a Client Partner at WONGDOODY you'll have the opportunity to manage the integrated day-to-day efforts with key client relationships and accounts. You'll write scopes of work, manage projects / timelines and collaborate with creative and other teams, while managing a variety of projects. You'll lead the charge on a variety of initiatives including traditional advertising and CX/digital transformation efforts – working with an integrated team across the US and in other countries.

The ideal candidate is a poised, quick-thinking leader and team-player with a dynamic personality. Bonus points if you're tough as nails, charming as heck, and have a fabulous sense of humor.

You'll be responsible for managing and executing all facets of integrated campaigns with a strong focus on digital and social.

Do you thrive on growing your client's business and making it better?

Are you famous for your ability to "make friends and influence people"?

Do you enjoy inspiring and motivating others?

Do you have the confidence to leave your ego at the door?

Do you know how to have fun?

Then read on for more details.

WHAT YOU'LL DO

  • Act as key day-to-day strategic partner and agency point of contact to your Clients.
  • Help build business and marketing plans that align with Client goals and objectives.
  • Collaborate internally to find opportunities and solutions to Client needs.
  • Be a thought leader on the category and competition and proactively bring new thinking to your Clients.
  • Manage development and execution of omni-channel marketing, focusing heavily on digital deliverables.
  • Have the ability to prioritize and multi-task to facilitate an efficient flow of work.
  • Manage cross discipline teams, providing guidance, clear direction and thought leadership on a day-to-day basis.
  • Establish, improve and maintain processes and documents to aid in the organization and accuracy of how the projects work.
  • Make sure all client expectations and deliverables are met accurately, on time, and on budget
  • Reports into the Senior Client Partner

WHAT YOU'VE GOT

  • Bachelor's degree in advertising, marketing, communications or a related field desired
  • 5+ years' experience in a client services organization, preferably on product and service innovation projects, with digital or ad agencies
  • An ability to manage CX, strategy and design engagements with multiple project tracks and teams
  • Track record of expanding relationships and revenue through organic growth
  • Excellent people and relationship-building skills. Ability to function as both a member and leader of the team
  • Ability to develop a strong, friendly, and trust-filled relationship with the Client.
  • Organizational skills and attention to detail. Ability to handle a large number of projects simultaneously and complete them on time with the highest level of quality
  • Understanding of integrated production and the ability to lead various productions from start to finish
  • Excellent problem-solving skills and ability to maintain a positive attitude with team members and Clients in stressful situations
  • Ability to evaluate creative work from both a strategic and executional perspective
  • Excellent verbal and written skills.
  • Confident and persuasive presenter
  • Ability to carefully listen and process input from either Client or Agency and question it to assure validity versus other alternatives
  • A sense of humor!

TO APPLY: For full consideration please upload both a resume and cover letter.


THE PERKS

We'll pay you to come work here, because we're generous like that. Our salary range for this role is Posted COMP Range (in JD), but on top of your paycheck, you'll receive a whole lotta benefits to help keep you healthy, secure, and balanced. You'll get great medical, dental and vision insurance (paid in full), 401K with company match, all the free coffee you can drink, extended holidays, flexible summer hours, and volunteer time off to name a few.

ABOUT US

WONGDOODY is a human experience company, powered by Infosys with offices around the globe. Since our founding in 1993, we have won hundreds of international awards for creativity and marketing effectiveness, while building a culture that consistently makes WONGDOODY one of the "Best Places to Work". We recognize and agree that our people and our culture are paramount to our success.

While some of us are still working remotely in North America, our regional offices are open! Our teams currently enjoy working in a hybrid capacity and we gather in the office as client needs, agency celebrations and team dynamics dictate.

We are a team of fun, fearless, ego-less, values-driven, and collaborative problem-solvers distributed around the world with one goal in mind – creating better human experiences. Human experiences are the touch points that make brands and technology matter to customers. We use strategy, creativity, design, and data to develop engaging experiences that transform businesses, and work with Infosys to achieve global scale at speed.

WONGDOODY is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.

All candidate information is kept confidential according to EEO guidelines.


REQ# HERE

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