Cutera Inc. is a leader in the Aesthetic Laser field. We're now looking for Contact Customer Care Team Members to help us keep growing. If you're excited to be part nurturing rich culture and being rewarded for your hard work, then Cutera is the perfect place for you!

Cutera Concierge Field Sales Support team members handle inbound and outbound contacts. Team members must be pliable and able to pivot based on Cutera business needs. The primary responsibility is to respond to incoming contacts from the field sales force to take orders, answer questions or inquiries, troubleshoot problems and escalate when necessary, provide information and handle complaints regarding Cutera’s products or services. Additionally, agents are responsible for making outbound calls to assist customers in completing sales/rental agreements. This position serves a critical role for the initial setup and interaction of onboarding customers that purchase/rent new devices.

• Bachelor’s degree in Business Administration or equivalent work experience.
• A minimum of 2 years’ proven experience in a customer service /call center/sales environment.
• Proficiency in but not limited to Microsoft Office, Salesforce Service Cloud customer service software preferred.
• Excellent interpersonal skills with the ability to interact on varying levels of management and departments.
• Ideal candidates will be those with Servant Leadership Traits.
• Outstanding written and verbal communication skills.
• Demonstrated ability to Problem Solve and Escalate when needed
• Willingness to learn, evolve and pivot as business needs change
• Demonstrate Critical Thinking and ability to excel with time and priority management
• Willingness to be confident and accountable while enjoying your job.

All your information will be kept confidential according to EEO guidelines.

If you are ready to become part of our spectacular, growing, and FUN company, then apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Applicants responding to this posting must be able to provide proof of eligibility to work in the United States. Competitive salary, benefits, ESPP and stock options. Cutera is an Equal Employment Opportunity Employer.