Job description

Collections Agent
Operations * Collections

What our debt collection team wants you to know
A collection agent has the most important job in the collection industry. You know why?
Because eight out of ten Americans live paycheck to paycheck. Businesses hire us to help them to recovery money that is owed for goods and services they provided to their customers. They extended credit to their customer in good faith they would be paid.

That is where we come in. We truly believe to be a successful collection agent you have a passion for solving problems and meeting financial challenges. That’s right people work here because they believe in our value system, have a tremendous work ethic, and truly cares about a successful outcome of becoming debt free while in collections.

Skills and Talent to WIN:
We have assembled a fantastic group of professionals and we believe if you have these skills, you will be successful in your job.

• Someone who loves to solve problems
• Someone who loves to talk to people
• Someone who is a good listener
• Someone who isn’t afraid to ask difficult questions
• Someone who likes routine. Side note: Every telephone call is different.

Our Story:
Credit Bureau Services has been in business for over ninety years. One of our most prideful accomplishments has been when we received an award by Receivable
Magazine for being one of the top ten agencies in the collection industry for innovation.
Working here is like nothing you have ever done before. Why? You learn about the debt collection industry and gain an understanding of how credit and debt works in our society. You learn and gain knowledge about your own personal financial journey as well. And the most rewarding part of the job is when you work with a person on a financial plan, and they become debt free! Imagine the gratitude you will feel!

Ideal Person Has Demonstrated But Not Limited To:

• Follows all federal, state, and local laws and regulations throughout the course of the day.
• On the phone 100% of the day.
• Establish weekly goals with their supervisor.
• Follow a dialer standard policy.
• Document processes as required in the Quantrax system.

Hours

• Monday – Friday 8:00 a.m. to 5:00 p.m.
• 1 hour for lunch
• Remote Options UNAVALIABLE

Additional Benefits

• Bonus after 90 days
• Healthcare membership
• Vacation
• Professional Collector Specialist certification
• Other Certifications Designations related to the collection industry

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Cape Girardeau, MO 63703: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.