Job description

We are looking for a Customer Service Representative to join our team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing accurate information about products and services. The ideal candidate should have excellent communication skills, strong problem-solving abilities, and a commitment to providing the best possible customer experience.

Responsibilities:

• Respond to customer inquiries in a timely and professional manner.
• Provide accurate information on products and services.
• Process orders, forms, applications, and requests.
• Resolve customer complaints and answer customer questions.
• Maintain customer records in an organized manner.
• Provide feedback on customer service trends.
• Follow up with customers to ensure their satisfaction.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• On-the-job training
• Paid time off
• Parental leave

Experience level:

• No experience needed

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Hacienda Heights, CA 91745: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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