Arco Comfort Air, LLC in Solon, OH is looking to hire a full-time Customer Service Representative to provide high-quality service while working in the call center. This ad is marketed in multiple areas; please note the position is located in SOLON, OH. Are you friendly and professional? Do you want to put your people skills to use while working for a reliable company that values its employees? If so, please read on!

This call center position earns a competitive pay of $15-18/hour + bonuses, depending on skills and experience. We provide generous benefits and perks, including medical, dental, vision, a 401(k) retirement account, paid vacations and holidays, short- and long-term disability, education reimbursement, and free ongoing technical and personal development training. If this sounds like the right Customer Service Representative opportunity for you, apply today!

ABOUT ARCO COMFORT AIR, LLC

At Arco Comfort Air, our factory-trained technicians specialize in providing our clients with dependable heating, air conditioning, and plumbing services. From duct cleaning, indoor air quality improvement, and emergency plumbing repairs, we are the trusted name for total comfort. We proudly serve our clients with exceptional service, quality, and friendly, reliable, same-day emergency services. No matter the job, Arco is your neighborhood heating and cooling contractor.

We rely on our hardworking team to achieve 100% client satisfaction. That is why we strive to hire and retain the best people who are passionate about home services and love the brand. We truly appreciate our dynamic team, that's why we provide them the resources needed to create their own opportunities and competitive compensation.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

In this call center position, you are the key to providing 5-star customer service! Whether you're communicating with our clients via live chat, portals, email, or by phone, you are attentive and professional. When issues and concerns come up, you patiently handle them, finding various resolutions and answering questions. Your strong communication skills assist you well as you convert incoming calls into booked opportunities, which leads our company to success.

In addition to working with customers, you play an important role when it comes to the call center team. Coordinating with your fellow employees provides you with new ideas to improve your efforts and a space where you feel empowered to make suggestions to others. Overall, you feel good about using your interpersonal skills to provide quality customer service to each client from start to finish and keep them coming back to us for business!

QUALIFICATIONS

• Strong communication skills
• Proficient at typing and has the ability to easily adapt to new software applications

Are you self-motivated? Do you pay close attention to detail? Are you good at problem-solving? Do you love to be enthusiastic and optimistic when communicating with others? Are you a team player? If so, you might just be perfect for this Customer Service Representative position!

ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM?

If you feel that you would be right for this call center job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 44139