Job description

Client Account Specialist

Position Summary: Provides excellent customer service and accurately assesses all customer signage needs. Also assists with in-house marketing programs.

Responsibilities

• Respond efficiently to all walk-in customers and telephone inquiries to determine sign needs, provide recommendations and estimates, and assist with the order process.
• Execute in-house direct mailings.
• Assure customer satisfaction. Send thank you cards with orders.
• Process all work orders accurately and obtain customer approval.
• Obtain at least 50% down payment and payment in full upon completion with every order not on account.
• Work closely with Production Area to answer any questions they may have concerning current work orders.
• Maintain a good working relationship with vendors to obtain quotes and follow up on orders in process.
• Telemarketing calls to generate new business, maintain and update lists of prospective customers and referrals.
• Implement effective marketing strategies within the store.
• Support franchisee and sales force as needed with reports, invoices, and paperwork.
• Cross-train in other areas of the store.
• Maintain an organized, clean, and professional store appearance at all times.

Qualifications

• Must be computer knowledgeable and have experience with basic programs including Windows Office and POS/QuickBooks system.
• Must be proficient in local language usage including spelling, grammar, punctuation, and proofreading.
• Possess a good understanding of basic sales and telemarketing tactics.
• Have excellent communication and customer service skills.
• Physical Demands: Must have the ability to stand on feet for long periods.
• Physical Demand: Must have the ability to operate a computer and monitor for long periods.

Our Signarama is looking for a fun, energetic, people-oriented individual to join our team as a Client Account Specialist. Be ready to provide excellent customer service and accurately assess all customer signage needs. This role consists of day-to-day customer interaction, making for a five-star experience for the client. You will work closely with our Production Associates to answer any questions or concerns and keep customers informed of the progress of their project.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Congers, NY 10920: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.