Customer Service Representative/Call Center

Full Time
Paducah, KY 42001
Posted
Job description

The customer service representative answers incoming calls to file auto glass only claims for several insurance companies. The CSR provides help in locating a shop, dispatches the work order to the shop and clarifies any questions regarding the claim handling process.

Job Overview:

  • $13.50 /hour plus monthly bonus
  • 3 weeks of paid training Mon-Friday 8am-4:30pm
  • Can not be LATE, ABSENT or LEAVE for any reason during training
  • Full time schedule 40 hrs week
  • Must be available to work any shift assigned by management between the hours of 7am-9pm
  • Work one day on weekend
  • No cold calling, no sales, no collections
  • Bi-weekly pay
  • NOT WORK FROM HOME
  • Must pass background screening

Job Type: Full-time

Pay: $13.50 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • Day shift
  • Evening shift
  • Night shift

Weekly day range:

  • Rotating weekends
  • Weekend availability

Work setting:

  • Call center
  • In-person
  • Office

Application Question(s):

  • Can you pass a background and drug screen?
  • Are you available for 3 weeks of paid training (No days missed)?

Work Location: In person

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