Job description
Luxor Staffing is hiring Customer Service Representative/Supervisor paying up to $18 per hour with 1st shift available. Weekly pay, possible overtime, incentive and bonus programs, optional direct deposit, benefits from day 1 on the job and much more!
1st shift: 8am-4:30pm
Essential Duties And Responsibilities:
- Prepared to handle calls of escalated nature, and may require troubleshooting with the customer’s physical device in hand.
- Facilitate physical product transfers from ASC to SEA engineering, as well as Product Liability, and Device Quality Management teams
- Inbound and Outbound calls from Samsung customers looking for a status update on the repair of their device.
- Monitor the staff while they are working.
- Attend daily meetings with SEA.
- Send weekly reports to Management.
- They will be required to handle Escalated Calls
Qualifications we are looking for are:
- Pleasant/Friendly Personality
- Professional verbal skills
- Call Center or Customer Service
Experience
- Personal use knowledge of Smart Phone Technology (Android)
- Must be bilingual
#IND789
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- Day shift
Work Location: One location
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