Founded in 1989, SHI International Corp. is a $12 billion global provider of IT solutions and services, and currently has over 5,000 dedicated employees worldwide.

To learn more about SHI International Corp, visit our website: www.shi.com/careers

• World Class Facility includes on site gyms and cafeterias
• Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
• Work in an up-beat, creative, and fun environment
• Benefits including medical, vision, dental, 401K, and flexible spending

• Lead BI & Power BI reporting strategy/analytics for our own departmental requirements as well as partner facing needs.
• Provide sales and leadership consistent and regular BI reporting detailing the effectiveness of projects and programs through recurring meetings and status messaging
• Provide PPSS Management reporting on the effectiveness of each partner within the projects and Programs
• Provide and articulate data to internal teams, ensuring clarity and understanding across a variety of positions and teams
• Help standardize and manage PPSS PowerBI Dashboards
• Develop dashboards to monitor KPIs around departmental focus on efficiency and delivery, understanding of process performance and potential points of process degradation
• Provide support for back-end reporting processes for a wide range of partner programs.
• Work closely with the EDI teams to ensure smooth operations related to backend reporting for partner programs.
• Generate reports from multiple databases/data sets merging into spreadsheets and/or database
• Write formulas and macros in Microsoft Excel and Access for reporting and database management
• Develop and improve reporting structures across all department touch points
• Adapt quickly to changes and work as part of a team in a fast-paced environment, handling multiple issues simultaneously
• Coordinate and interface with other departments, representing the department, in developing and streamlining processes
• Continually look forward in discovering how to increase SHI’s overall profitability within the program
• Provide custom reporting to management as needed.
• Troubleshoot and problem solve on issues relating to process breakdowns and communication breakdowns
• Provide Excel assistance and training from basic 101 to advanced techniques.

• Bachelor's Degree or relevant work experience required
• Minimum 1 year of business office experience, Inside/outside sales experience or Partner Sales Support experience preferred
• A strong, dedicated work ethic focusing on the willingness to provide world class support

• Proactive driven and positive work attitude
• A strong, dedicated work ethic focusing on the willingness to provide world class support
• Ability to utilize reporting tools to run reports and distribute
• Ability to oversee the handling of large volume of data and meet tight deadlines.
• Experience with business tools such as Customer resource Management, Sales Center, AX, etc.
• Experience with SharePoint
• Proficiency in Microsoft Office applications (Excel, PowerPoint, and Word)
• Ability to read and understand contracts and RFP’s
• Ability to train others in the department
• Ability to create project documentation on processes and procedures
• Ability to be a forward thinking and creative in discovering ways to increase overall profitability
• Analytic approach, strong problem-solving, and critical thinking skills
• Self-motivated as well as motivated to work in a team environment
• Superior organizational and time management skills
• Ability to manage shifting priorities and deadlines
• Desire to research & resolve problems as they arise
• Must be able to demonstrate a professional demeanor at all time
• Ability to maintain partner’s certifications during employment

• Power BI and BI reporting, Advanced Excel knowledge
• Experience working in the company’s pre-sales support (ex. Software & Licensing)
• Working knowledge of all company departments and resource contacts

• Partners’ Certifications must be maintained during employment if applicable

• Position could require no more than 10% of travel
• Extended hours are required to complete some special projects

• The estimated annual pay range for this position is $40,000 - $70,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status