Job description
Thrive with us at Europe’s number one in gift experiences: help us give the gift you live.
Working directly with the development teams, key responsibilities of the Technical Engineer include:
- Operational excellence improvements
- Tools development
- Service improvements to environment
- Service support and troubleshooting
- Incident response and reduction
- Capacity planning and scaling
- Change management
- Monitoring and metrics
- Collecting Metrics and ensuring they are available for other departments as necessary
- Participate in 7x24 on-call rotation
Essential competencies / skills:
- 3+ years overall engineering experience
- Deep understanding of support procedures and methodologies
- Proficiency in LAMP environment
- Configuration management systems (working knowledge of Chef is a plus)
- Experience working with cloud providers (AWS, Azure, Google Cloud)
- Cloud automation tools experience (Terraform)
- Containerization – Docker / Docker Swarm
- Experience working with Kubernetes
- Experience working with and administering MySQL databases
- Experience working with monitoring tools (Zabbix Nagios)
- Understanding of monitoring and metrics and KPIs
- Excellent documentation skills
- Solid networking knowledge
A strong understanding of web technologies:
- Excellent troubleshooting skills
- Experience working with Jenkins or similar tools
- A strong understanding of HTTP caching technologies (experience with Varnish would be beneficial)
- Experience with large database driven websites
- A deep understanding of the Linux OS
- Experience working with Elasticsearch
- A basic working knowledge of Windows Server OS and common services
Extensive scripting experience (e.g.Python, Bash, Ruby, Windows Powershell is a plus)
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