Director of Mental Health
Reports to: Utah Pride Center, Executive Board

Location: Salt Lake City, Utah

Salary Range: $80,000 - $90,000 DOE with benefits health insurance, dental insurance, 401(k)
match, unlimited PTO.

The Utah Pride Center (UPC) has been part of the fabric of Utah LGBTQ+ life for over 30 years.
The vision of the Center is “to ensure a thriving LGBTQ+ community in Utah.” Utah Pride Center
services include mental health services, adult focused programming, senior programs,
resources for youth, an annual Pride celebration, and community space. The Utah Pride Center
is the largest LGBTQ+ organization in Utah.

Utah Pride Center opened its doors in a beautiful new space in 2018. UPC is governed by a
Board of Directors and a dedicated staff of 20.

Research shows that members of marginalized groups – including women, LGBTQIA+ identified
people, Black, Indigenous, and other people of color (BIPOC) – tend to apply to jobs only if they
meet every single requirement listed. Here at Utah Pride Center, we want the best candidates
for the job, and those candidates don’t always meet 100% of the qualifications listed. If you are
passionate about uniting, empowering, and celebrating diverse LGBTQ+ communities for all and
breaking down barriers for equity, we encourage you to apply – especially if you’re a member
of a structurally marginalized group. We look forward to your application.

THE POSITION:

The Utah Pride Center is looking for a proactive, energetic, and skilled individual to undertake
an exciting and challenging position, that focuses on managing the day-to-day Mental Health
operations of our Mental Health department. The expectations are to provide suicide
prevention education, resources, and support throughout Utah, with a particular focus on
improving resources in rural areas. The Utah Pride Center seeks an individual to lead our team,
who is inquisitive, innovative, strategic, solution-oriented, collaborative and inspired by the
Utah Pride Center’s mission, vision, and values.

The Director of Mental Health will provide inspirational, innovative, and forward-thinking
leadership, serving as an important thought-partner Executive Leadership Team and as a key

leader and spokesperson for Mental Health services throughout the state. Responsible for
providing Mental Health leadership, fostering superior quality patient care, developing Mental
Health goals and program expansion, ensuring evidence-based practices, and contributing to
the recruitment and retention of Mental Health staff. This position needs to maintain a .4 - .5
Mental Health caseload. The Director of Mental Health will provide oversight to the existing
clinicians, mental health programming, and Social Work interns.

RESPONSIBILITIES:

Mental Health Operations

• Manages day-to-day Mental Health operations, inclusive of services provided via

telehealth and staff working hybrid schedules.

• Oversees recruiting and maintaining appropriate Mental Health staffing for outpatient

therapy services.

• Oversees Mental Health projects and ensures that staff have the needed resources to

meet project goals.

• With executive leadership team, develops, plans, and implements policies, procedures,

and protocols to support Mental Health and other patient care services.

• Oversees the processes for onboarding and training new mental health clinicians,

supervision, performance evaluation, and performance management.

• Oversees the processes for the department’s Mental Health internship and residency

training programs.

• Oversees the implementation of new quality improvement and quality assurance

initiatives—as developed with and by the executive leadership team—for the
department’s programs and services.

• Assures the integrity and continuity of departmental services as the agency further

develops telehealth and remote care delivery systems, and/or acquires satellite clinics.

• With the executive leadership team, assures department staff’s compliance with all

relevant UPC policies.

• Participates in procurement and monitoring processes related to Managed Care, Global

Payment, and Insurance/MCO contracts for outpatient mental health care.

• Oversees the department’s compliance with payer/funder contracts.
• Collaborates with Grants Manager in efforts to obtain new funding and assures the

competency.

Strategy and Planning

• In collaboration with the executive leadership team, carries out the vision and evolution

of the Mental Health services practice toward the fullest realization of community
integration and individual agency for individuals, building an ever-greater programmatic
impact and footprint throughout the entire state of Utah.

• Ensure UPC is identified as the preferred/first choice by LGBTQ+ individuals, families,

and guardians in their selection of service providers.

• Collaborate across departments to ensure exceptional quality and utilization of the

Mental Health services practice.

Management

• Build a team, resolves conflicts, and facilitates group interaction both within the team

and with cross-departmental teams.

• Ensure a focused and productive team approach with excellent integrated service

delivery through a compassionate and motivational supervisory style that recognizes
individual and collective strengths and inspires teams.

• Develops and monitors annual goals and objectives with defined metrics, processes, and

deliverables to ensure achievement within budget and communicates and reports to the
executive leadership team regarding processes, progress, & limitations.

• Participates and provides reports in Executive Leadership and Board of Directors

meetings, and other leadership meetings, as required.

• Facilitates and leads regular Mental Health department meetings.
• Ensures appropriate Mental Health education and training is available to support

professional development and ensure that Mental Health staff maintain competence in
evolving best practices.

• Enables team to achieve optimal results by providing information, encouragement, and

support.

• Build and fortify existing relationships with a wide and diverse array of patients,

families, stakeholders, funders, and business partners, representing UPC at external
meetings as appropriate and advancing UPC’s mission through active advocacy and
partnership.

• Provides regular and productive updates to the executive leadership team.
• Engage and collaborate with staff, board members, individuals, families, and

stakeholders to inform and develop Mental Health services best practices and advance
departmental and overall organizational goals.

SKILL SET AND ATTRIBUTES:

• LCSW required; licensed Psychiatric Nurse Practitioners will also be considered
• Three (3) years of management/leadership experience strongly preferred.
• Passionate about UPC’s mission and experience working with LGBTQ+ communities and

advance Mental Health service delivery and ensure a high level of quality, building on
past successes.

• Past training and experience in trauma informed care desired.
• Strong written and oral communication and presentation skills, with ability to simplify

and communicate complex and technical information for internal and external
stakeholders.

• Compassionate, approachable, and thoughtful disposition to support collaborative

decision-making and an orientation toward empowerment, emphasizing professional
development and recognition.

• Approachability with an open-door policy.
• Ability to develop systems and operations committed to advancing cultural diversity,

situations while considering the larger perspective or context.

COMPENSATION & BENEFITS:

Utah Pride Center is offering a comprehensive compensation package inclusive of salary and
benefits. The salary range is $80,000 - $90,000 DOE with benefits health insurance, dental
insurance, 401(k) match, unlimited PTO.

TO APPLY:

Please email your resume and application to hr@utahpridecenter.org with [Your Name –
Director of Mental Health] in the subject line.

Open until filled. No phone calls.
Utah Pride Center (UPC) is a proudly queer, anti-racist, affirmative action employer. Our commitment is to provide and sustain a diverse work
environment that reflects the community we serve. All employment decisions at UPC are based on professional needs, job requirements, and
individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical,
mental or sensory disability, HIV status, sexual orientation, gender identity and expression, marital, civil union or domestic partnership status,
past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the
laws or regulations of Utah . Visit our website at utahpridecenter.org. Candidates for employment at Utah Pride Center should be aware that
this is a unique work environment in which topics of sexuality, sexual orientation, and gender identity are an integral part of our day-to-day
community interactions. Individuals who are uncomfortable with such topics, discussions, and the occasional related graphic representations
may choose not to work at UPC.