Organization:

NCH-Novato Community Hospital

Position Overview:

Performs routine patient care, support, and services in accordance with the legal scope of practice and within established standards of care, policies, and procedures. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Exercises sound judgment, and developed clinical skills to support the patient's plan of care based on the diagnosis in a timely manner. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety to help deliver optimal patient care. May also be responsible for performing specific tasks and/or orienting other staff to the department.

Job Description:

• Perform selected duties to ensure the cleanliness of the environment and ready for patients.

• Ensures that routine and priority tasks are completed within established departmental time frames.
• Maintains equipment and understands procedures and treatments performed by physicians.
• Explains and educates the patient on process of examinations, tests and medical procedures in a clear and professional manner to alleviate fear and anxiety.
• Mentors and fosters a constructive environment that helps students build confidence in their skills, knowledge and abilities.

CLERICAL

• Performs general clerical tasks, such as answering phones; updating patient appointments; or retrieving, entering, and revising patient electronic health records (EHR).
• Prepares and completes accurate documentation related to patient, including all treatment performed, in medical and departmental records as required.

SAFETY

• Maintains a clean, neat, and safe working environment, including cleaning and disinfecting equipment after each procedure.
• Inspects and calibrates equipment accordingly for proper operation and records the quality control (QC) results, reporting any malfunctions to the supervisor.

COMPLIANCE

• Maintains strictest confidence of all patients protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.
• Performs quality care in compliance with department standards, policies, and procedures, as well as local, state and federal regulatory agencies to deliver the highest level of patient privacy and care.
• Retains certification and completes mandated continuing education requirements to meet facility and regulatory agencies accreditation and licensure requirements.

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

HS Diploma or equivalent education/experience

CERTIFICATION & LICENSURE:

BLS-Basic Life Support Healthcare Provider

TYPICAL EXPERIENCE:

1 year recent relevant experience

SKILLS AND KNOWLEDGE:

Demonstrated knowledge of basic patient care skills, various medical procedures, views, and equipment.

Ability to recognize an emergency situation and take appropriate action.

Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.

Basic understanding of human anatomy, physiology, pathology, and medical terminology.

Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.

Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.

General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).

Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.

Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements

Pay Range: 34.19-41.02

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Job Shift:

Varied

Schedule:

Per Diem/Casual

Shift Hours:

12

Days of the Week:

Variable

Weekend Requirements:

Rotating Weekends

Benefits:

No

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

0

Employee Status:

Per Diem/Casual

Number of Openings:

2

This position may regularly work, store, prepare, receive, unpack, transport, dispose of, or administer drug(s) identified as hazardous, or potentially hazardous, by the National Institute for Occupational Safety and Health (NIOSH) for purposes of USP 800.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.