Summary:

Supports Savers risk mitigation strategy by performing functions for the Enterprise Risk team consisting of Regional Loss Prevention Managers, Safety Managers and Claims Analysts. Our Mission is to mitigate losses through hazard identification, data analysis, operational trends, claim investigation, subrogation and recoveries.

• Essential Job Functions:

  
  

  • Supports the claims analysts in their review and management of workers compensation, liability, auto and property claims including investigation, developing and managing case plans and settlements

  • Provides administrative support in claim reviews and audits

  • Assists with training and support to team members on claim procedures and other safety-related strategies to reduce the frequency and cost of claims

  • Supports the claim cost allocation system

  • Supports the insurance renewal underwriting process

  • Assists in requesting and managing the certificate of insurance program

  • Performs administrative support functions for the department

  • Works with our TPA’s to ensure accurate, timely reporting of claims

  • Management of the Savers Risk Management Information System (RMIS), which includes verifying data integrity.

  • Assist in reducing our TCOR (Total Cost of Risk) by pursuing cost recoveries/subrogation for all lines of coverage.

  • Assist the Claims Analyst and the stores in the RTW process, including education and completing of light duty job offer letters.

  • Assist in producing various reports from the RMIS system to support field operations.

  • Create Purchase Orders

  • Assist in verifying and completing wage requests.

  • Assist in preparation of the OSHA 300 logs.

  • Manually update RMIS system with monthly financial data

  • Process/review/document/scan mail for the department

  • Update and maintain the hierarchy of locations in RMIS system to ensure accurate reporting/tracking.

Required Knowledge, Skills and Abilities:

• Working knowledge of insurance claims handling procedures is preferred
• Working knowledge of federal, state and provincial laws and statutes that affect claims handling is preferred
• Working knowledge of Microsoft Office including Word, Excel, Power Point, and Outlook
• Demonstrated planning and organization skills
• Demonstrated customer service skills
• Ability to set priorities, meet deadlines and multi-task with minimal supervision
• Ability to communicate orally and in writing
• Ability to interact with all levels of the organization
• Ability to work independently and as part of a team
• Ability to maintain confidentiality of all information
• Ability to multi-task in a fast-paced, high volume environment
• Ability to work within Savers culture

Minimum Required Education, Training and Experience:

• • AA degree in Business; or a combination of education and experience that yields the required knowledge, skills and abilities
  • 2+ years experience in general office or administrative support
  • 2+ years experience in risk management, insurance or workers compensation is preferred

• Ability to express or exchange ideas by means of the spoken word.
• Ability to receive detailed information through verbal communication, and to make the discriminations in sound.
• Ability to receive detailed information visually through written communication (both physical and electronic). Ability to lift and carry up to 50 lbs.

• 
  Non-exempt

• Laptop or desktop computer, phone, copy machine, etc.

• Travel may be required.

• Bellevue, WA or Fife, WA hybrid

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