Job description

Reynolds and Reynolds is an industry leader in developing software and business forms for the automotive industry. These products enable car dealerships to operate more efficiently and effectively in a competitive marketplace.

Responsibilities:

The Training Department plays a crucial role in connecting our customers to our software. As a Customer Consultant, you will help our customers make a smooth conversion to the Reynolds system and provide training and customer support throughout the process.

In this position, you will travel about 80% of the time to dealerships around the U.S., both individually and with a team, installing and converting our software for customers. You will be given at least one month advance notice about upcoming trips. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.

While in the office you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers. Since you will be working from a home office, we will provide you with a company cell phone, laptop, and printer-scanner-copier equipment.

Requirements:

• Bachelor's degree or equivalent
• Must be willing to travel extensively overnight, at a minimum 75%
• Outgoing, friendly personality
• Strong written and verbal communication skills
• Valid driver's license and a good driving record
• Must have reliable home internet with sufficient bandwidth for video conferencing

Training:

Training for this position consists of an individualized training program for approximately 2-3 months. It includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds' solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis.

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance and health savings account
• 401(k) with up to 6% matching
• Company car for business and personal use
• Paid vacation, sick days and holidays

Job Type: Full-time

Salary: $48,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work Location: On the road

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