Job Title: Various Event/Host Part-time positions - Museum

Job Location: Fort Worth, TX, 100% on-site

Job Type: Contract, part-time, up to 15 hours per week

Job Description:

The Event Host assists the Private Event Coordinator with on-site private facility rental events, helps create a pleasant and inviting atmosphere for clients and event guests, and supports event clients. Duties include greeting client, caterers, service providers and guests; providing them with direction and information; and assisting with questions or issues. The ideal candidate has experience providing excellent customer service, the ability to problem solve and a genuine commitment to providing the best experience possible while helping to grow this the Museum. This position represents the Museum in a professional manner to build lasting relationships and deliver long-term value. The Museum hosts a wide array of events with a range of clients including lifecycle events, holiday parties, fundraisers, corporate events and more.

Responsibilities:

• Serve as on-site event host for private event rentals as assigned by the Private Event Coordinator; duties may begin prior to the event and end when all appropriate loadout procedures have been completed;
• Ensure that the rental space(s) is/are properly equipped, set-up, and are ready for guests’ arrival according to the rental agreement;
• Greet clients, caterers, and staff who are working the event and create a welcoming atmosphere;
• Answer questions and provide support if/as needed;
• Protect Museum from damage or harm and work with client, caterer and others to ensure proper teardown and cleanup after the event;
• Ensure that all Museum security and safety policies and procedures are observed at all times;
• Problem-solve any issues with facility management, clients, planners, caterers, etc.;
• Assist the Private Event Coordinator with coordinating any special cleaning crew services before or after private events;
• Be familiar with the Museum building and able to provide summary information about the Museum and American Airlines as well as the Museum’s nonprofit mission;
• Ensure the ending of the event is a pleasant experience and that the Museum is ready for regular operations following the event;
• Perform other duties as directed by Private Event Coordinator.

Note: This position requires standing for long periods of time. Event Host will be required to adhere to the Museum dress codes and policies and should expect to work mornings, evenings, weekends and/or holidays.

Qualifications:

• Must be 18 years of age and older
• Must treat guests in a friendly, professional, and inviting manner
• Be able to exercise active listening skills and positive body language through smiling, sustaining eye contact and keeping good posture.
• Must be able to interact with all Museum guests effectively and politely in a busy, fast paced environment
• Be able to climb stairs
• Be able to lift a minimum of 20 pounds
• Be able to stand and/or walk for prolonged periods of time
• Spanish language fluency is a plus

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