ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

OVERVIEW

The Executive Administrative Assistant for the Refinery will report directly to Operations. The person in this role will independently handle a wide range of administrative and support related tasks with little supervision, must be exceedingly well organized, detail-oriented, flexible, and enjoy the administrative challenges of supporting a site-wide team of diverse people and programs. The successful incumbent will also have excellent communication and computer skills with ability to interact with staff (at all levels) in a fast-paced, deadline driven environment. This role also requires the ability to remain calm in high-pressure situations while being proactive, resourceful, and efficient and maintain a high level of professionalism, confidentiality, and integrity in dealing with sensitive information.

DETAILED ROLES & RESPONSIBILITIES

• Responsible for managing VP’s daily calendar, meeting invites, scheduling Operational Excellence monthly reviews and quarterly Exec reviews. Scheduling travel and managing travel interruptions. Completing expense reports and coordinating site meetings, lunches, dinners, etc.
• Responsible for managing Plant Manager’s daily calendar, meeting invites, conference room schedules, etc. Scheduling travel and managing travel interruptions. Completing expense reports and coordinating site meetings, lunches, dinners, etc. Also to include coordinating operational support activities with SLT members.
• Assist Directors/Managers from other locations to organize meetings/events.
• Coordinating special projects such as Holiday parties, Family day events.
• Manage the Global Recognition monthly program and communications
• Responsible for coordinating and scheduling package and mail delivery with both internal and external client groups and assistants and consultants to coordinate a variety of functions.
• Schedules appointments, composes and types correspondence for site communications, reads and routes incoming mail, and performs other administrative and clerical duties necessary for Refinery Operations
• Coordinates customer site visits and/or customer audits
• Report out weekly EHSSQ contact and training activities/completion
• Manages Corporate Passes (aquarium, Science center, etc.)
• Works with word processing, spreadsheet and database software to complete administrative tasks
• Handles sensitive and confidential information
• Assists the team with preparation of presentation materials
• Prioritizes and manages multiple special projects simultaneously
• Administration/management of the uniforms; ordering and distribution. Responsible for meeting with uniform sales person at every pick up/drop off to confirm and sign off on invoices for items received. Review & sign-off on invoices, account for items dropped off, items in need of repair, items returned due to terminated employees.
• Coordinates safety shoe orders and refunds out of pocket safety shoe allowance to employees
• Manages the storing and retrieving of records and boxes from outside storage
• Responsible for staging and resetting common areas
• Performs other duties as assigned

REQUIRED EDUCATION AND EXPERIENCES

• High School Diploma or GED equivalent with a minimum of 3 years (7+ years) of professional experience in administrative support industrial operations OR Bachelor’s Degree from an accredited institution with a minimum of 1 year of professional experience

PREFERRED EDUCATION REQUIREMENTS

• Bachelor’s Degree from an accredited institution
• Experience working with Operations

PHYSICAL REQUIREMENTS

• The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is regularly required to stand, walk, move, carry and lift.
• The employee is occasionally required to kneel or crouch.
• The employee must regularly lift and /or move up to 50 pounds.

CORE COMPETENCIES

• Analytical Thinking & Decision Making – Identifies and understands trends and/or issues; connects data points through analysis to arrive at a logical conclusion.
• Business & Financial Acumen – Demonstrates knowledge and understanding of the financial, accounting, marketing and operational functions of our organization; interpreting and applying understanding of key financial indicators to make better corporate decisions.
• Effective Communication – Expresses ideas and information in a clear and concise manner by tailoring one's message to fit the interests and needs of the audience.
• Customer Orientation – Keeps internal and/or external customer(s) in mind at all times. Strives to proactively address customer concerns and needs. Assists business partners and customers to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction.
• Establishes Trust – Gaining the confidence and faith of others by actions and words that promote being honest, forthcoming, integrious and vulnerable.
• Problem-Solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
• Results Orientation & Accountability – Takes accountability, identifies, executes and drives actions to consistently achieve desired results.
• Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others.
• Change Management – Achieves success through change: identifies opportunities for improvement and innovation, removes barriers and resistance, and enables behaviors that support desired outcomes.
• Develops Others – Plans for the growth of others, diligently addressing performance issues and conflicts, both at the individual and organizational level with the purpose of achieving results through the activities of other people.
• Strategic Mindset – Understands company's short and long-term priorities and aligns department priorities and behavior around achievement of those objectives.

LOCATION OF ROLE

• Baltimore, MD

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.