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Tapestry Solutions, A Boeing Company, comes with over 30 years of industry experience designing, implementing, training, and supporting logistics information systems.

We have over 500 employees worldwide supporting our customers with high-quality, innovative, and cost-effective information technology and business intelligence solutions. Tapestry Solutions supports 85 defense, commercial and government customers from over 50 US locations and nine countries.

Tapestry Solutions Boeing Global Services BGS is seeking a Field Service Rep in Camp Smith, Hawaii.

In this role, you will be working on the US Navy’s premier first-strike weapon, the Tomahawk Missile System. The US continues to modernize all aspects of the missile system and expand its role, including the Mission Planning systems to which this role applies. Tapestry’s Tomahawk Mission Planning organization implements the Tomahawk Mission Planning System (TPS) under contract with the US Navy. TPS is the intelligence behind the Tomahawk system’s mission execution. TPS established the complex missile routing from its First Preplanned Way Point to the target of interest. As such, TPS software development is recognized as the mission-critical element of the Tomahawk Weapons System.

You will be working with a small, inclusive, and diverse team of less than 50 personnel supporting our US Nave customer. As the CMSAPAC Filed Service Rep, you will be our forward-looking User interface supporting for the Tomahawk TPS System. You are the frontline interface of Tomahawk mission planning with high customer collaboration on problem resolution and TPS operations supporting our war fighters.

You will provide day-to-day support of the Tomahawk Mission Planning Center (TMPC) System. The missions are planned with the Tomahawk Planning System (TPS) application which is developed by Tapestry Solutions. TPS runs on the Windows 10 operating system on desktop workstations and several Windows servers. The FSR will provide support to keep the hardware and application software running on a daily basis.

Position Responsibilities:

• Perform a broad range of system and application support assignments for Tomahawk Mission Planning Center (TMPC)
• Perform the Primary Customer interface role with CMSAPAC Mission Planners
• Support Tomahawk Mission Planning (TMP), addressing TMPC Information Assurance/Cybersecurity compliance, providing Information Technology (IT) support, assisting operational planners with trouble shooting problems, keeping the TMP system running on a day-to-day basis, and provide occasional phone support
• Update cybersecurity posture on a monthly and quarterly basis
• Support system installations and problem resolution at the site
• Familiar with software and hardware problem resolution techniques
• Coordinate with other Tapestry FSRs at US and UK Navy CMSA sites
• Coordinate with Tapestry St Louis engineers for problem resolution
• Coordination and communication are key skills in this assignment

This is on-site working in a facility that handles classified information. The selected candidate will be required to perform work onsite at the listed location.

This position requires an active U.S. Top Secret/SCI Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Basic Qualifications (Required Skills/Experience):

• 1+ years of experience using & supporting IT systems and applications

Preferred Qualifications (Desired Skills/Experience):

• 3+ years of experience with information assurance/cybersecurity requirements

• 1+ years of experience with Windows 10 operating system
• 1+ years of SQL Database Administration
• 1+ years of experience executing DoD STIGs (Security Technical Implementation Guides) for operating systems (Windows 10, Windows Server 2016, Redhat Linux 6,7)
• 2+ years of experience with mission planning

Typical Education / Experience:

Bachelor’s and typically 6 or more years’ related work experience, a Master’s degree and typically 4 or more years’ related work experience or an equivalent combination of education and experience.

Relocation:

Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift:

This position is first shift.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: 110,000.00 – 115,000.00

Export Control Requirements: U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.