Job description

Company Overview
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Department Overview Applied Technology. The Applied Technology organization puts some of Motorola Solutions' brightest minds on unique, highly challenging projects. Based on decades of experience with our customers, we apply leading-edge technologies to support security and safety throughout the world. We engineer our products from start to finish and manufacture them in-house. We deliver high capability with focused specialization in areas including software-defined radios, signals intelligence, advanced antenna solutions, artificial intelligence and machine learning, cyber security, and more. Our customer-centric, team-based environment is proud to support today’s modern war fighter.
Job Description
In this role you will be responsible for providing customer technical support for Applied Technology products. You will be expected to work with the engineering teams to gain expertise on the products, and, through customer engagements, provide valuable feedback to drive the roadmap of future products. Your main focus and responsibilities will include the following:

Active Secret clearance preferred.

Participate in customer briefings and conduct product demonstrations

Provide training on Applied Technology products for existing and potential customers.

Support tradeshows and product evaluation events.

Provide test/trial support of products in development in order to provide early feedback.

Interpret customer needs into new features and product offerings through collaboration with the business and engineering teams.

Develop and nurture relationships to promote Applied Technology products and capabilities to new government customers.

Partner with Business Development to create capture strategies to grow the business

Specific Knowledge/Skills

Experience working within the Department of Defense, Military branches or civilian government roles

Must have strong knowledge of cellular, Wi-Fi, and push-to-talk technologies with applicable field SIGINT and/or EW experience.

Must have exceptional interpersonal skills and be comfortable interacting with individuals and diverse groups of people within the customer organization and Applied Technology

Possess strong verbal communications and ability to build professional working relationships.

Ability to interpret customer needs into product requirements

Field experience with SIGINT and/or EW products a plus

#LI-JM2
#LI-REMOTE
Basic Requirements

Bachelor’s degree or equivalent experience with 10+ years experience and must have substantial knowledge of the U.S. defense industry (military and/or civilian).

Must be able to travel on a frequent basis (5-15 days per month).

Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract. Some contracts may have higher-level clearance requirements.

Travel Requirements 25-50%
Relocation Provided None
Position Type Experienced
Referral Payment Plan Yes

Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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