Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Finance

Management Level

Specialist

Job Description & Summary

Summary of Role:
Analysis and follow up of unpaid bills for the firm. Continuously working to improve the Accounts Receivable metrics and performance on an on-going basis. Analysis of work done and related expenses, not yet billed to client (WIP). Liaising with the business to continuously reduce this metric.

This is 12 months FTC role.

Specific areas of responsibility:

• Analysis of WIP and AR metrics.

• Timely and effective collection of specific customer payments.

• Resolving queries both internally and externally around outstanding invoices.

• Maintaining contact with clients to ensure invoices are clear for payment.

• Reports to management on cash position, work in progress status and targets.

• Updating the practice management system with timely, informative notes.

• Escalating problem accounts to Manager in a timely manner.

• Dedicated to achieving weekly/monthly call targets.

• Collaborating effectively with engagement teams to resolve any client issues / queries.

• Providing accounts information to internal departments upon request.

• Preparing weekly debtor reports for circulation to internal departments.

• Other Finance projects and duties as appropriate.

The above is not an exhaustive list and will include completing any other reasonable task requested by management, which may include tasks outside the normal scope of this position.

Education / Professional Qualifications:

• Leaving Certificate or equivalent

• Business qualification an advantage e.g., certificate in Business Studies or IATI Accounting.

Experience/ Skills required:

• Excellent customer service skills / telephone manner

• Exposure to large, computerised accounts systems preferred.

• 1-2 years previous experience in a busy accounts’ office.

• Desire to work within a challenging accounts office environment.

Personal Qualities:

• Good communication skills (able to communicate effectively with others both verbally and in writing).

• Ability to establish and maintain good client relationships, both internally and externally at all levels

• Ability to reconcile complex accounts and have excellent attention to detail

• Calm, confident manner to handle potentially uncomfortable conversations

• Takes responsibility for own actions and successfully organises own work to produce accurate work within deadlines.

• Self-starter – Demonstrates enthusiasm and commitment to work.

• Ability to adapt to change and escalate problems as appropriate using initiative and discretion.

• Works effectively and constructively within a team.

• Good customer service focus - good problem-solving skills.

• Committed to quality and excellence – manages customer expectations, innovative approach to problem solving.

At PwC, we celebrate talents from all backgrounds and welcome applications from people who identify as disabled, neurodivergent, or who live with other long-term conditions. We want our candidates to have every opportunity to thrive in our recruitment process, to perform crucial job functions, and to receive other benefits and privileges of employment. Therefore, we welcome the opportunity to discuss with candidates any barriers we can remove, or adjustments we can make to appropriately adapt our process fairly and support them to perform at their best. Please contact us to request any accommodations.

Why you’ll love working for PwC (Benefits)

We want you to love every minute of your career. But we get it: each stage of life comes with a new set of priorities and demands. This is why we support you with a range of financial and non-financial rewards and benefits. There’s something for everyone. Here’s just a flavor:

· A competitive compensation package with a defined career path

· Paid overtime up to Manager grade

· Defined Contribution Pension Plan

· Subsidized healthcare insurance

· Wedding leave and gratuity, paid maternity leave, new parent leave

· Flexible working arrangements

o “Everyday flexibility”: Supporting you with where, when and how you work for your wellbeing and enabling you to be productive and balance your working and personal life

o “Hybrid working”: A blended arrangement where you can blend working from home, at the PwC office or client site depending on business, client and team needs

o “Flexible Friday”: A 3pm finish on Fridays through the Summer and ahead of bank holidays

· On-site gym and shower facilities, fitness classes and wellbeing services

· On-site restaurant, shop, dry cleaning service and phenomenal coffee, treats and eats in our newly refurbished food market Plant & Bean

· Commitment to digital transformation. All our employees attend our Digital Academy Training

· A dedicated team of Learning and Development professionals who work to deliver an evolving training framework. It’s our goal to continuously develop our employees' technical and professional skills

· Training is centred around the “PwC Professional” our global leadership framework. It focuses on developing your core skills to become an authentic and inclusive leader for all levels

· You’ll be paired with mentors to help you develop your skills, diversify your experience and support you in achieving your career goals

· We’ve over 3,000 people working in PwC Ireland, and we hire over 300 graduates every year along with 300+ experienced hires so there is always lots going on with different societies and social events and you can get involved in as many or as little as you want.

· Corporate social responsibility (CSR) is really meaningful to us also and last year we were certified by the Business Working Responsibly Mark. The Mark assesses outstanding CSR and sustainability and looks at leadership, policies, practices, performance, and impact in areas such as employee engagement, diversity and inclusion, innovation, environmental practices, supply chain management and engagement with the local community, and we are one of only 29 companies in Ireland to achieve this.

· Creating a diverse workforce that is representative of the communities we serve is hugely important to us and last year we signed up to Elevate - the Inclusive Workplace Pledge. By signing up to this Pledge, PwC have committed to building and supporting a workplace that is equal and representative of all members of Irish society. We are only 1 of 50 companies in Ireland who have signed up.

· Be Well, Work Well is our name for everything we do to help our people stay well and the support we provide when they need it; helping you perform at your best, at work, at home and everywhere in between. We know that there are many aspects to wellbeing, and so we’re constantly expanding our approach and offerings to our people.

PwC is an equal opportunities employer. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of the personal and business skills of our employees, and you will be treated in a fair and unbiased way and given every encouragement to realize your potential.

Diversity & Inclusion

PwC is proud to be an equal opportunities employer and we believe passionately that employing a diverse workforce is central to our success. We are committed to an inclusive culture where you can be yourself, and where differences are celebrated and embraced.

We promote equality and dignity in all aspects of recruitment and employment, and all appointments and promotions are made on the basis of performance, competence and ability. We are dedicated to your personal and professional growth, and you will be given every encouragement at all stages of your career to realize your full potential. This ethos is embedded at every level of our business.

You can learn more by accessing pwc.ie/about-us/diversity-and-inclusion.html about how we are driving a culture of belonging at PwC and explore our range of inclusive programmes, initiatives, employee resource groups and more.

We recognise that confidence can sometimes get in your way of applying for a job. So, whatever your path here or however you identify, please don’t hesitate to apply - we would love to hear from you!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date