Food Service Ambassador

Full Time
Saint Petersburg, FL 33701
Posted
Job description
Requisition #:
622396
Location:
Johns Hopkins All Children's Hospital, St. Petersburg, FL 33701
Category:
Support Services (Services/Trades)
Schedule:
Day Shift

At Johns Hopkins All Children's Hospital we offer an excellent Benefits Package, to include:

  • Affordable healthcare
  • Paid Time Off (PTO) and company paid holidays
  • Tuition Assistance
  • Life and disability insurance
  • Opportunities for career development
  • Employee discount program - travel, tickets, dining and more!

$1,000 Sign On Bonus!

Position Summary:

The Dietary Aide is responsible for providing nutritional care to patients by spending quality patient time assisting in menu selection when necessary, providing patient meal delivery and patient set-up with direct patient contact, receiving and processing phone orders as required, and identifying patients who have not ordered meals with the assistance of the tray tracking system.

The Dietary Aide's key accountabilities are:

  • Acts as liaison between Nursing and Food Service to facilitate communication and assist in patient safety
  • Reviews report for patients advanced from NPO/Clear/Full diets to ensure patient is receiving proper food selections
  • Visits all newly admitted patients on advanced diets to educate them on the food ordering process
  • Documents, resolves or refers any complaints/concerns the patient and/or family members may have in order to facilitate service recovery
  • Fills in as needed in diet office and kitchen to assist with patient volumes
  • Works with managers/supervisors in Process Improvement projects to continually improve the patient experience

Work Hours: 6:30am - 3pm (M-F), 40 hrs/wk, some weekend work required

Work Location: St. Petersburg, FL

Qualifications:

  • High School diploma/GED preferred
  • 2 years of related work experience, including knowledge of basic food service operations, patient feeding/special diets and computer/phone skills
  • Basic understanding of patient service software (Health Touch, CBORD, Comp nutrition or equivalent)

Johns Hopkins Health System and its affiliates are drug-free workplace employers.We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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