Job description

This position will encompass all administrative aspects of private practice front desk. A clear understanding and list will be given when intwerviewed. It will be similar to all pediatric private practice dental office needs.

MAIN RESPONSIBILITY: OR Surgery scheduler responsible for managing the schedules of surgeries and procedures for Complete Oral Rehabilitation for children in need of Surgical Services in an Operating Room. He or she acts as liaison between our office/practice and Bon Secours Hospital staff to ensure accuracy in scheduling, information and communication. This position also monitors for open block times, maintains scheduling guidelines and templates as well as trains and mentors new staff.

Experience REQUIRED:
2+ year of experience in Contact (Call) Center, Medical Office, Hospital or Scheduling Role dealing with patients.
Customer Service experience required

Independent action(s) required:
Polished and professional communication skills, written and oral, as well as customer resolution skills
Strong organizational, analytical, and creative thinking skills; innovative with ability to identify and solve problems.
Ability to adapt, prioritize and meet deadlines.
Ability to manage shifting business priorities, demands and timelines.
Skill in assessing and determine best course of action for complex scheduling issues

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Healthcare setting:

• Dental office
• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Yes.

Ability to commute/relocate:

• Midlothian, VA 23113: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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