The General Manager is a key member and representative of the restaurant.

Primary responsibilities:

• Maintain strong leadership and management skills to work with a variety of employees at different skill levels and varied backgrounds.
• Ensure guest satisfaction through training managers and team members.
• Successfully training staff to carry out policies and procedures of the company.
• Contribute to the overall profitability of the restaurant by effectively managing labor and inventory.
• Ability to effectively train, mentor and direct a FOH Manager Team
• Oversee each area and departments of the restaurant and delegate to management.
• Control day-to-day operations by scheduling and monitoring labor.
• Ensure supplies and inventory through proper organization and delegation.
• Ensure Occupational Safety, Health Act, local health and safety codes are properly followed.
• Use proper discipline and development to ensure company standards are met by all employees.
• Motivate and train daily with enthusiasm and incentive programs.
• Guarantee food quality and 100% customer satisfaction by auditing menu items and service performance.
• Provide a safe working and customer experience environment by facilitating safe work behaviors.
• Coordinate and secure event group bookings for the restaurant and staff accordingly.

QUALIFICATIONS:

• 5 years of Regional or Operations experience directing staff
• Working knowledge of Open Table, POS systems (Aloha)
• Working knowledge of Microsoft programs, Point of Sales programming Inventory systems, nightly reconciliation of sales receipts and accuracy
• Passion for customer service and attention to detail.
• Always serve as a positive role model with authority.
• Track record of achieving financial results.
• Honesty, integrity and guest-oriented philosophy.
• Energetic, fun, outgoing and hospitable personality.
• Excel, Word experience
• Employee Scheduling
• Restaurant Safety
• Lift up to 30 pounds
• Management and Employee Training/Coaching
• Customer Service
• Understand Labor

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health and Prescription Insurance
• Vision Insurance
• Vacation Pay
• Sick Pay
• Complimentary Meal on your shift
• Life Insurance

Restaurant type:

• Bar
• Casual dining restaurant
• Fine dining restaurant
• Banquets/Events

Shift:

• 8-10 hour shifts
• Day shift
• Evening shift
• Weekend availability
• Holidays

Education:

• High school or equivalent (Preferred)

Experience:

• General Operations: 4 years (Required)
• Supervising Employees: 4 years (Required)

Licenses/Certifications:

• Servsafe Manager's Certificate
• Liquor Control Card