Job description

Seeking an organized, efficient and customer service-oriented General Manager to lead our growing team and handle the day-to-day operations of the restaurant. The General Manager will play a key role on our team by hiring, scheduling, and managing the restaurant associates as well as overseeing the success and profitability of the business.

Responsibilities

· Oversees the Assistant General Managers, Managers and Hourly Associates.

· Coordinate and directs the store’s operations to maximize profitability while maintaining the company’s mission, values, policies, quality, and guest experience standards.

· Ensure that the restaurant complies with all necessary hygiene, health, safety, and licensing requirements and guidelines.

· Recruit, train, supervise, and develop restaurant associates.

· Assist with associates assignments, scheduling, evaluations, and terminations.

· Maintain stock levels and order supplies when necessary.

· Manage the budget and keep relevant statistical and financial records.

· Estimates food and beverage needs, and purchases food, beverage, and supplies; receives and checks orders to ensure that the orders are correct.

· Ensure departmental goals are set and lead a team of managers who works closely with each other to understand operational needs.

· Ensures the team always offers a consistent high level of service to all guest with a smile.

· Address guest inquiries and complaints expeditiously.

· Provide training and motivation, and encourage interdepartmental collaboration.

· Collaborates closely with Corporate and Senior Management leaders to achieve all restaurant goals and plan activities.

· Make recommendations concerning the operation in the weekly management meeting.

· Perform additional duties as assigned by Senior Management.

· This position may require bending, stooping, lifting, continuous standing or walking and occasionally lift and/or move up to 40-pounds cases several times per shift.

Qualifications

· Strong communicator with excellent interpersonal skills.

· Customer service-oriented attitude.

· Ability to work independently, as well as lead, manages, and motivates the team.

· Willingness to work in a fast-paced environment and stay calm under pressure.

· Analytical skills and a solid understanding of business management practices and strategies.

· 3+ years of management experience in a high-volume fast-paced quick service or counter service venue.

· Experience working in a restaurant environment.

· Prior experiences as a General Manager are preferred.

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Health insurance

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Ability to commute/relocate:

• Bronx, NY 10451: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Work Location: One location

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