GET TO KNOW US

Luxurious and decadent, Grá Chocolates are exquisite artisan confections made with love in county Galway.
Created and crafted in small batches by award-winning pastry chef, Gráinne Mullins, each exquisite chocolate is meticulously made and painted by hand. Combining the finest raw ingredients with native Irish flavours, it’s time to experience the pure taste of happiness.
Created in small batches, each chocolate takes three days to create. Our moulds are hand polished to ensure a glossy, luxurious sheen before we add the colourful hand-painted decoration. Each filling is perfected to a signature recipe, ensuring decadently delicious flavour.
Ingredients change with the seasons, drawing on Ireland’s rich larder. We never take shortcuts, because we know that each step plays a key role in perfecting each indulgent confection.

KNOW THE ROLE

Grá Chocolates in our Brown Thomas Dublin store are currently looking for 3 sales consultant to join their team on a part-time basis.
The ideal candidate will have a background in luxury sales, and have excellent interpersonal skills and will thrive in a target driven environment.

KNOW WHAT WE'RE LOOKING FOR

• The ideal candidate will have a background in luxury sales, and have excellent interpersonal skills and will thrive in a target driven environment.
• To develop and maintain good product knowledge and provide excellent customer service.
• An understanding of our current products and collections and ensuring that customers are informed and aware.
• To replenish stock and maintain high standards of merchandise and product presentation.
• Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
• Keep up to date with customer requirements and operating procedures.
• Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met.
• To ensure that all procedures and policies are understood. To carry out work according to those standards.
• Personal appearance and presentation must be strictly in line with company standards.
• Adheres to Security and Health and Safety regulations.
• Opening & closing the Store according to the needs of the business, in line with Company security rules.
• To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role.
• Previous experience in a similar role
• Networking skills
• Experience in a customer service role with face-to-face customer contact
• Ability to adapt to frequent changes and work in a high-pressurized environment
• Motivated by being a team player with a common goal
• Excellent Communication and interpersonal Skills with the ability to build and maintain relationships
• Able to work in fast paced environment
• Passionate about food

Why work with us?

This is a very exciting opportunity to join Team Grá and to actively contribute to the development of a new up and coming Irish business.

KNOW HOW WE WORK

We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.

We Go Above and Beyond : As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.

We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, communities and with each other.