Our client is looking for an Experienced Guest Relations Manager to join the management team in this stunning hotel located in Dublin.

Some of the duties of the role will be:

• Introduce the ‘wow factor’ into services provided, thinking ahead and using your initiative to anticipate and exceed guest expectations
• Devising ‘personal guest plan’ with the assistance of the Reception Manager and Duty Manager
• Identify ways we can enhance standards of service to our guests, striving for continuous improvement
• Assist in supporting and managing the front desk
• Overseeing the Duty Managers

The Ideal Candidate:

• Have previous experience in a Front Office role within a four or five-star hotel
• Possess strong organisational skills & attention to detail
• Communicate effectively in English
• To be an ambassador for the Hotel, be passionate about delivering memorable service moments to our guests and to lead, drive & train our teams on creating excellent guest service at all times
• Be positive, punctual, reliable and have a flexible attitude (This is a full-time position with shifts varying between Monday and Sunday)
• Must be able to work fulltime in Ireland with no restrictions
• Fluent in English

What Can We Offer?

• Excellent Salary for the right person
• Free meals on duty
• Hotel is close to all public transport
• Professional award-winning training and development opportunities

Salary €35-€40k DOE

If this role sounds interesting to you, please email your CV to Joyce or email joyce@actionrecruitment.com