Job description

Position Purpose:

To supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants and Houseman in guest rooms and corridors to maintain Hilton's high standards of cleanliness.

Essential Functions:

· Visually inspect VIP rooms, guest rooms and corridors for cleanliness and ensure Hilton amenities are arranged according to standards.

· Train and monitor performance of room attendants and houseman. Provide guidance, communication and counseling while reinforcing Hilton's high standards of quality.

· Ensure all jobs are completed within the shift by continuously communicating with the Housekeeping Office. Prepare P.M. room status report.

· Monitor DND status throughout the day and place a letter under the door.

· Ability to organize and prioritize work and meet deadlines.

· Report all maintenance deficiencies and carpet issues in guest rooms and corridors via synergy and follow through till completion.

· Expedite special guest requests, such as extra towels, blankets, pillows or maid service requests, etc.

· Assist room attendants and houseman in securing all supplies and tools necessary for the completion of their jobs as the need arises.

· Other duties as assigned such as assisting Room Attendants when necessary or taking on room assignments at the absence of room attendants.

Specific Job Knowledge, Skill and Ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.

· Ability to lift up to 25 lbs, reach, bend, stoop, stand, climb stairs and walk continuously for a minimum of 8 working hours.

· Ability to speak, read and write basic English in order to communicate effectively with associates and guest.

· Ability to operate a computer and utilize when necessary.

Qualifications Standards:

Education:

High School Diploma, GED or equivalent experience.

Experience:

Minimum of 6 months housekeeping/inspection experience, preferably.

Licenses or certificate:

None

Grooming:

All employees must maintain a neat, clean and well-groomed appearance.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Ability to commute/relocate:

• Miramar Beach, FL 32550: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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