Job description
BDO Technology People are delighted to partner with Engineers Ireland in hiring for an IT manager for their organisations. This is a 2 Year FTC
The I.T. Manager has responsibility for managing the I.T. services and requirements of the business. There are three areas of responsibility in the team: Management Information/Data, Software Development, and I.T. Infrastructure.
The I.T. Manager has responsibility for managing the I.T. services and requirements of the business. There are three areas of responsibility in the team: Management Information/Data, Software Development, and I.T. Infrastructure.
Key Responsibilities
- Ensure security standards are met in line with the Security Strategy as defined by the Business. Manage secure access for all systems and ensure security barriers are not breached. Provide KPI metrics on Cyber Security and Data management (GDPR) where required
- Provide support to the various data owners with regards to data security (access), classification and data retention.
- Assist each department with their various IT requirements, including software requirements, reporting, hardware, desktops. Will require hands on involvement.
- Manage the planning and implementation of the company’s IT requirements. Devise creative approaches and ideas to improve existing processes.
- In conjunction with other senior I.T. personnel, assist in the management and implementation of IT projects. Work with each Business Manager to identify the business specifications for their areas and implement all technical requirements.
- Manage and deal with outsourced third parties in maintaining the IT support functions
- Oversee any technical problems and give input into problem solving where required.
- Manage the ongoing design, development, and review of Memsys. Work with the managers and teams to ensure that the business requirements are clearly defined and can be met through system development.
- Manage the reporting of existing metrics for the business. Liaise with the business units to define the reporting requirements for the business. Provide recommendations on who should deliver the data. Where required source and provide data as required. § Review the company’s ongoing ability to move to more web-based solutions.
- Manage and drive individual and team performance against agreed targets. Manage the task distribution and support the Team in managing heavy workloads. Manage the performance of any IT contractors.
- Develop strategies, policies and procedures to support the effective running of the I.T. Department.
- Produce reports/information as required for senior management.
- Ensure Team members have up-to-date knowledge of all relevant I.T. policies and procedures. Ensure that levels of skills and competence are in place and are maintained within the Team.
- Plan and forecast resourcing needs. Work closely with the HR Manager in the recruitment process as well as undertaking all recruitment interviews.
- Ensure all Team Members receive appropriate new joiner induction, ongoing one-to-one coaching and regular performance feedback. Ensure any performance issues are escalated to the HR Manager as appropriate.
Skills Knowledge and Expertise
- Minimum 10 years’ experience in a similar I.T. Management role. Experience in a Membership Services environment.
- Previous I.T. Management roles must show evidence of strong team management.
- Avaya IX Workplace & Spaces
- Experience in IT Operations including Network Management, Peripherals (printers, scanners), Server Infrastructure (VMware –Windows), Cloud based infrastructure ((MS Azure, office 365), Phone Systems. Knowledge of scripting tools (Batch files, PowerShell, VBA, VBScript). Hands on knowledge of Active Directory and group policy management.
- Familiar with Data Management including Database Administration (SQL Server), Data Manipulation Tools (Excel, PowerShell)
- Experience in Security covering Network File Access Security, GDPR, PCI, Cyber Security, Security Frameworks (CSF, TIBER) and ISO Standards
- Experience in development management. Exposure to Microsoft based development methodologies such as Agile or Scrum, Cloud based application development and testing frameworks.
- Good knowledge of various BI tools including Excel, PowerBI and SSRS.
- Ability to manage very heavy and diverse workload is essential.
- Ability to work cross-functionally within the organisation and to manage relationships with each department, business users and Senior Management Team.
- Competent in project involvement.
- Self-motivated.
- Excellent people management skills, specifically:
- ability to drive behaviour.
- ability to motivate people to work under pressure and within deadlines
- Ability to manage and organise the workload of employees.
Experience in Business Project management. Business process analysis. Experience in data migration projects including resource planning, data mapping and testing.
About BDO Talent Management
Our Talent Management solutions are people-led and expertise-driven. We understand the importance of people within a business and work closely with our clients to ensure that their people solutions bring their business strategies to life.
Our offering is different. The future of work is demanding a flexible and quality-driven model and we have created solutions that not only facilitate flexibility but actually foster agility, innovation and most importantly results.
We have a community of experienced, qualified and skilled professionals who we match to client assignments focussing not only on relevant skills but also on our value-added services.
We are supported by the wider BDO network bringing in-depth knowledge of regulatory changes, evolving market trends and technology breakthroughs across our international network.
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