Job description

Required:

• The Technician will be responsible for: Unpacking boxes safely and sorting the returned products accordingly by product lines.
• Investigating returned products in order to resolve customer complaints regarding their blood glucose meters, strips & sensors.
• The Technician will document complaint investigations in the Complaint Handling System. The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.
• Experience in Medical Device / Biotech Industry is preferred.
• Knowledge of Electronic Troubleshooting is preferred.
• Ability to work in a team setting is a plus.
• Fast learner and ability to follow written work instructions of SOP’s is preferred.
• Good documentation skills are a must.
• Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
• Ability to focus while performing repetitive and routine investigations is a must.
• Great fit for workers with Manufacturing, Inspection, and Assembly experience.
• Minimum education required is H.S. Diploma or equivalent (such as GED).
• An Associates (Two year) degree in Electrical Engineering or other Science is a great fit for this job.
• Recent college graduates with a Bachelor’s degree in Engineering or other subject may be considered; but please note that candidates with a Bachelor’s degree are not an ideal fit for this entry level position.

Job Type: Contract

Salary: $28.00 - $30.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Alameda, CA: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Lab Technician: 1 year (Required)
• Laboratory: 1 year (Required)
• Electronic Troubleshooting: 1 year (Required)
• standard operating procedure: 1 year (Preferred)
• Electrical engineering: 1 year (Preferred)
• troubleshooting: 1 year (Preferred)

Work Location: One location

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