Maintenance Facilities Property Operations Support Specialist – Remote (50% travel required)
Full Time
United States
$67,184 - $75,582 a year
Posted
Job description
Our Benefits
: Full-time US employees are eligible to participate in the following benefits:
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
- To learn more, visit winnbenefits.com
WinnCompanies is searching for a Learning and Operations Support Specialist to provide integrated training and operations performance consulting for military project sites with a focus on maintenance facilities. In this role, you will partner with Directors of Property Management, Executive Managers, Facilities, Marketing, Operations Technology, and Accounting to identify training needs at project sites and to deliver training programs and recommend solutions for improving employee and resident engagement. In addition, this person will be responsible for developing and delivering training manuals, online learning modules and course materials utilizing a variety of instructional techniques.
This position is offering $67,184.00 - $75,582.00 yearly. Travel is required at least 50% of the time.
Candidates must live in a state that WinnCompanies currently operates in.
Responsibilities
- Provide training support for policy, procedure and process implementation
- Support onboarding process for new employees entering key roles
- Provide integrated Yardi and Task training
- Serve as performance consultant to site leadership, including the Director of Property Management (DPM), Property Manager and Director of Maintenance
- Identify gaps in performance gaps and address training needs
- Report work environment needs and make recommendations to site leadership
- Assist with individual employee development plans
- Assist with the planning, training and rollout of company initiatives
- Ensure site employees are in compliance with required company training
- Maintain accurate, neat and orderly records and manage travel expenses
- Conduct remote compliance assessments and develop action plans
- Partner with Directors of Property Management to monitor resident and employee satisfaction and implement resident satisfaction survey action plans
- Dedicated remote workspace free of distractions
Requirements
- Travel requirements a minimum of 50%
- Associate's degree or equivalent technical years of experience
- 5-8 years supervisory experience in military housing maintenance facilities role
- Experience in service order, change of occupancy maintenance and warehouse operations
- Proficient with mobile devices and platforms and Microsoft Office (Power Point)
- YARDI or similar industry software experience
- Comfortable speaking and facilitating in front of a group including in-person and virtual training
- Strong writing and communication skills
- Superior analytical skills including the ability to assess a situation, and gather information systematically to establish fact and identify key issues
- Ability to plan, organize and prioritize in a fast paced environment
Preferred Qualifications
- Bachelor’s degree
- YARDI or other similar industry software
- Adobe Pro or other similar editing software
- Curriculum development experience
- Process and policy creation
- Training and learning content creation development experience
- Video editing experience
- Experience in Military Housing
#LI-LH1
Why WinnCompanies?
A job you can brag about
: WinnCompanies is a nationally recognized leader in property management and development. Our team members are committed to helping people in the communities we serve.
A job that challenges you
: Our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace.
A job you can learn from
: We reward our team’s passion and hard work with consistent learning and development opportunities.
A team that cares
: We value teamwork, innovation and mutual respect.
About Us
With 3,700 team members working across 600+ locations in 23 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.
Operations, sales, compliance, maintenance, marketing, IT, HR, accounting and finance. No matter your passion, your work at Winn will impact people who are more than just residents to us. They’re individuals, families and heroes.
If you are a California Resident, please see our Notice of Collection here.
Current Winn employees should apply through
this internal link
.
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