Job description
Primary Purpose:
The department of Workforce Technology develops and deploys the tools and services to continuously transform the workforces’ experience with technology. The role of Manager, Building Technology Systems is responsible for managing building technology solutions through the full system life cycle for simple through complex situations. Tasks include collaborating with the primary building architects, solution providers and project managers to create strategy, vision, design, integration, implementation, and proactive support for all Real-estate technology and Conference Room/AV systems in the Norfolk Southern Atlanta Campus. This position is also responsible for delivering analyses and recommendations to executive leadership. The manager will report to the Director of Workforce Technology.
The department of Workforce Technology develops and deploys the tools and services to continuously transform the workforces’ experience with technology. The role of Manager, Building Technology Systems is responsible for managing building technology solutions through the full system life cycle for simple through complex situations. Tasks include collaborating with the primary building architects, solution providers and project managers to create strategy, vision, design, integration, implementation, and proactive support for all Real-estate technology and Conference Room/AV systems in the Norfolk Southern Atlanta Campus. This position is also responsible for delivering analyses and recommendations to executive leadership. The manager will report to the Director of Workforce Technology.
The scope, impact, and contribution needed for this position is high due to the breadth and diversity of the numerous functions and accountabilities involved. The organization is highly affected by the work carried out by the incumbent; therefore, a high degree of communication, collaboration, innovation, creativity, and structure is required. This position also requires in-office work 3-4 days per week.
Principal Duties:
- Manage the application, software and systems for campus technology. Tasks includes coordinating with the designers, system integrators, maintenance providers, business partners and other Information Technology groups for business functionality and integration.
- Manage building technologies such as building access, visitor management systems, employee mobile applications (food services, wayfinding, positioning systems, integrated resource booking platform, etc.), building management systems, security, lighting controls, parking, and collaboration solutions including Conference Room technology solutions involving products and platforms such as Microsoft Teams Room, Cisco, Symphony, and Crestron.
- Maintain close liaison with stakeholders to identify system needs, capture specifications, and deliver building systems that meet agreed upon requirements.
- Assess and review hardware or software solutions to ensure requirements are being met and that sound technical and secure solutions are achieved.
- Ensure solutions are compliant with approved corporate policies, departmental standards, and procedures.
- Coordinates with solution providers to make sure maintenance and support agreements are in place for the various solutions.
- Plan, budget, implement, and track initiatives to drive continuous service and process improvement for assigned services.
- Collaborate with stakeholders and technology partners to develop and maintain solutions roadmap.
- Support live and hybrid events involving c-suite and Board level participants.
Skills and Abilities
- Strong business process analysis, requirements gathering, technical design and systems development skills.
- Thorough understanding of system/software development and software engineering methodologies.
- Proven problem solving, project management and planning skills.
- Proficient in the development and maintenance of project plans.
- Experience in systems integration and in working with vendors.
- Experience managing communications and outreach and driving cultural programs for technical outcomes.
- Ability to lead cross-functional teams.
Career Path
Predecessor Jobs:
- Senior Technology Analyst
- Technology Engineer
- Senior Technology Engineer
- Assistant Manager
Future Jobs:
- IT Director
Job Family
Manager of others
Job Related Experience
Minimum Level: 2-4 years
Preferred Level: 5-7 years
Education:
Preferred Level: Bachelor's Degree (BS)
Preferred Majors: Computer Science, Information Sciences or Business Management, Computer Engineering
Licenses / Certifications:
Required: None listed
Preferred: None listed
Company Overview
Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.
At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.
Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.
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