Your Opportunity

What you are good at

Leadership

• Drive a culture of Compliance and Risk Management.
• Represent the Schwab brand and be a brand ambassador in all interactions.
• Act as a proponent of change, championing major corporate-wide initiatives across the region and owning the region through the full change management process.
• Support the team in integration of corporate-led initiatives to local plans, being responsible for the message and translating it into his or her own leadership message and voice.
• Deliver consistent execution of internal and external sales activities and strategies including design, implementation, training, communication and assessment of initiatives, contests, incentives in support of retail and organizational sales goals.
• Lead and inspire staff through effective communication and coaching, creating a culture of success and trust.
• Lead by example and demonstrate behaviors that are consistent with Schwab’s values. Earn and is worthy of our clients’ trust.
• Lead their assigned market in employee engagement, focusing on achievement of positive results and concrete action plans to address areas of opportunity.
• Lead authentically, make tough decisions and think beyond the immediate issue at hand.
• Through collaboration, effective communication and partnership, network with employees within the region and externally across regions/departments to resolve issues, gain needed information and influence action taken and outcomes.
• Build and develop a hard-working team that demonstrates complementary skills and abilities. Create a sense of community across the area, which results in sharing of standard methodologies.

Set Direction, Create a Business Plan and Execute that Plan

• With an owner approach for the designated area, support the creation of comprehensive local business plans focused on growth of market share and client assets, based on overall Schwab strategy and overall Branch Network business plan.
• Establish clear goals and performance expectations and consistently communicate progress against those goals for designated locations.
• Commit to operational improvements that lead to improved efficiencies and greater client experience. Encourage idea generation and innovation.
• Practice effective resource management, fully using our current investments and advocating for high value additions.
• Grow, enhance and use internal/external business partnerships to influence business success.
• Hold themselves and their teams accountable for maintaining current knowledge of competitor and industry activity, patterns and trends (via advertisements, word-of-mouth, recruitment activities, community involvement, mystery shopping) to advise local actions and aid communications.
• Support Branch Manager’s responsibility for local leadership and uniqueness of that market, helping them optimize local opportunities.

Talent Management

• Develop team members and cultivate their professional growth on an ongoing basis through effective and regular formal and informal coaching.
• Challenge, mentor and develop leadership talent, acting as a coach or consultant to direct reports.
• Actively and consistently recruit top diverse talent and build succession plans for critical roles.
• Retain top talent through focus on employee engagement, creation of a positive work culture, recognition and a strong orientation to personal growth and development.
• Hold employees accountable for achievement of quantitative and qualitative measures.

Risk Management

• Proactively anticipate audit and compliance issues and work closely with Supervision and Controls Team to understand business risks.
• Ensure Branch Managers listen and observe FCs sales practices to gain full understanding and provide ongoing risk management and sales coaching.
• Be a good steward of the Schwab brand and stockholder value.
• Be familiar with the rules, regulations, policies and procedures applicable to his/her business unit and seeking compliance or legal advice when vital.
• Implement and carry out Charles Schwab & Co. Inc. policies, procedures and supervisory systems for all the individuals subject to his/her supervision.
• Reinforce new and amended policies/procedures as they are published and provide training on such when needed.
• Implement appropriate security measures to safeguard Charles Schwab & Co. Inc. books/records and proprietary and customer information.

What you have

• 
  10+ years’ of sales and leadership experience in a financial services capacity
• Prior sales leadership experience as well as exposure to other branch functions including Operations, Technology, Human Resources, Supervision, Compliance, etc.
• Ability to build trust and cultivate partnership, which ultimately results in a positive and effective culture within locations, as well as across the larger team
• Consistent record of building and developing strong and collaborative teams through engagement and collaboration
• Ability to inspire shared vision with a strong drive for results
• Strong people, process and business leader. Demonstrates solid discernment and ability to make sound business decisions
• Sound operational & supervisory judgment
• Constant drive for innovation and continuous improvement that benefits the client experience
• Executive presence, with strong written and verbal communication skills and the ability to command the attention of an audience
• Ability to recruit, develop & align talent at a leader level to meet business goals
• Ability to set clear expectations and hold teams accountable for significant results, raising the team up to their full potential through coaching and support
• Demonstrates commitment to holding oneself and others to high degree of integrity
• Demonstrates the ability to be a leader of leaders
• Base salary range is - $285,000 to $310,000, plus and annual bonus and deferred comp potential. Your compensation may be different – talk with your Talent Advisor to learn more

Education, Licenses, and Designations

• Bachelor’s degree required
• Active and valid Series 7, Series 66, Series 9/10 required
• Active and valid Series 24 preferred
• CFP/CFA/CIMA/AAMS preferred