The Lodge at Schroon Lake is actively searching for a detailed, organized, and tech-savvy Night Auditor to supervise the hotel overnight from 11pm-7am.

This position is independent. The right candidate must have an acumen for accounting skills, can problem solve and use creative thinking to find solutions, and feel comfortable being the only associate on property overnight supervising safety and security standards.

Tucked in the Adirondacks, a re-envisioned resort on Schroon Lake will soon welcome families and visitors to a new, approachable small-town retreat. Located within 30 minutes of Lake George and Lake Placid, the Schroon Lake resort will be one of a kind in its area. Previously known as the Word of Life retreat center, the property was recently purchased and is undergoing a $16 million investment in renovations. The new resort is projected to open in June 2023 and will feature 116 guest rooms, elevated farm-to-table dining, recreational complex and marina, and over 13,000 square feet of meeting and event space. Owners Andrea Crisafulli and Alan Ayers, and Julie and Sonny Bonacio have partnered with Hay Creek Hotels as the operating management company.

The Lodge at Schroon Lake be will opening June 2023. Be sure to Follow @Thelodgeatschroonlake on facebook and instagram for property updates and @HayCreekHotels on Linkedin for future employment opportunities!

Job Summary:

• Collect and organize all reports, receipts, and transactions for all property revenue sources.
• Reconcile all day-end revenue. Ensure transaction processing balances and expected revenue is collected.
• Populate Daily Revenue Reports and communicate accordingly to management team daily.
• Problem solve any accounting activity issues regularly. Resolve technical issues as needed.
• Manage all late-night activity at the property. Communicate and handle security concerns.
• Assist Guest Service Agents as needed. Ability to perform all Guest Service Agent duties including checking guests in and out, checking availability, booking reservations, and general customer service for all guests.
• Know and practice all safety and emergency procedures. Lead emergency situations such as evacuations. Adhere to and enforce key procedures. Secure guest valuables and lost and found. Manage all security concerns and ensure guest safety overnight.
• Complete additional projects as assigned by direct manager and/or accounting, including scanning of invoices, direct billing duties, report analysis, etc.

Hay Creek offers an extensive benefit and incentive package, including;

• Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness
• Competitive Salary/Wages
• Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
• Standard Annual Performance/Salary Reviews
• Merit and Cost of Living Adjustments
• Complimentary Meals Daily
• Free Parking
• Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties
• Discounts at specific property partners (NEIRA, Historic Hotels of America)
• 50% Discount when Dining at any HCH Property
• Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
• Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
• Supportive, open-door policy work environment
• Work Culture that is fun, energetic and motivating
• Employee Recognition Program - 'Delight and Surprise Dollars'
• Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

• Recent 2+ years Hotel Front Office experience required
• Strong, natural customer service skills
• Experience in Property Management software (Room Master a plus)
• Excellent verbal and written communication skills.
• Comfortable with leadership and managing a team with motivation, accountability, and regular follow-up
• Ability to establish a strong service culture and maintain high customer service standards
• Ability to multitask, adapt to change, think quickly, and prioritize effectively in a fast paced and demanding environment while maintaining calmness, composure, and hospitality
• May be subject to successful completion of background and/or DMV check.