Job description

American Railworks produces high-quality custom aluminum deck railing for single-family and commercial projects. We are looking for an Office Assistant who excels at learning and providing superior customer service. This position reports directly to the Controller and is located in Lynnwood, WA.

The core responsibility of the Office Assistant is to ensure smooth operations of the front office and provide support to accounting, sales, and operations. Must have the ability to be flexible, adaptable to change, and deliver results with an outgoing positive attitude. This is a hands-on opportunity that will require agile thinking, creativity, and desire to learn and improve.

We offer healthcare benefits, dental and vision benefits, life insurance, 401k retirement savings, paid vacations, and opportunities for success within our fast-growing company.

Hourly range: $18-$19 per hour

RESPONSIBILITIES:

· This position requires an individual who is enthusiastic and enjoys problem solving.

· Main duties include answering phones, greeting customers, distributing mail, and responding to emails.

· Assist the accounting department with budgeting procedures and reconciliation of accounts.

· Coordinate activities throughout the company to ensure efficiency and compliance with company policy and procedures.

· Track and replace office supplies as necessary to avoid interruptions to smooth operations.

· Assist all departments with clerical support as needed.

· Create and update databases and records for financial, personnel and other confidential data.

· Maintain records and track vehicle fleet maintenance.

QUALIFICATIONS:

· Will train the candidate with the best potential; however, 1 to 3 years of professional front office experience preferred.

· Advanced working knowledge with computers and office software including Microsoft Office 365 and Google Workspace is a must.

· Strong communication skills required.

· Has a proactive approach and desire to improve processes.

· Team-player who can handle working under pressure in a fast-paced environment.

· Ability to identify problems and offer resolutions that can be realistically implemented.

· Knowledge of the construction industry is a plus.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Lynnwood, WA 98087: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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