Job description

We are seeking Part-Time Receptionists with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller’s business, and direct the caller to their destination.

Wyatt Johnson Automotive Group was founded in 1946 by Henry Wyatt. Wyatt's entrepreneurial son-in-law, the late Sid Johnson, developed the enterprise into an award-winning dealership. Wyatt-Johnson Automotive has continued the family legacy, offering quality, integrity and product knowledge in a fun and friendly professional environment.

We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealerships work as a team, and our teams strive to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!

What We Offer

• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner

• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance

Administrative Duties:

• Answering and routing phone calls
• Greeting visitors

Ergonomic Workspace:

• Yes

Hours per week:

• 10-30
• Workable hours: Mon-Fri 4pm - 8pm & Sat 8am-6pm

Job Type: Part-time

Pay: $10.00 - $11.00 per hour

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Clarksville, TN: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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