Job description

Touchstone Medical Imaging is seeking an experienced, detail-oriented Patient Authorization Coordinator for our Lewisville, TX location.

This person will be responsible for obtaining insurance benefits, verification of eligibility status and assist with authorizations over the phone and online; collecting accurate demographics, accurate data entry; scheduling appointments over the phone; scanning electronics records, and performing any other duties necessary to provide efficient, timely services to the patients, their families and providers.

Essential Duties & Responsibilities:

• Verify patient’s insurance eligibility, benefits and auth requirements via online or phone.
• Calculate and provide Time of Service Estimates.
• Initiate, track and obtain pre-authorizations from insurance carriers/RBMs within time allotted for procedures.
• Demonstrate and apply knowledge of medical terminology, high proficiency of general medical office procedures including HIPAA regulation.
• Communicate any insurance changes or trends among team.
• Maintains a level of productivity suitable for the department.
• Clearly document all communications and contacts with providers and personnel in standardized documentation requirements, including proper format.
• Update data entry errors for clean billing purposes.
• Request clinical/medical records when needed.
• Other Duties as assigned.

Requirements:

• 1+ year of medical insurance verification and pre-certification
• Radiology verification preferred
• Familiarity with online insurance verification of deductibles and co-insurance calculations
• Experience with Aetna, Cigna, UHC, AIM, and Medsolutions will be considered first
• Must be detail-oriented and able to handle a fast-paced environment and the ability to multi-task, work under pressure, and provide expert level support to all staff, patients, and referring physician offices with a friendly, professional demeanor, and appearance.

Our benefits package includes:

• MONTHLY BONUS OPPORTUNITIES!
• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well-known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.

U.S. Radiology Specialists is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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