Seeking a Porter/Housekeeper for a Student Housing Community in Minneapolis, MN.

PRIMARY DUTIES & RESPONSIBILITIES:

Will always include those specifically assigned by the immediate supervisor

• Providing excellent service to residents, guests, employees, and contractors.
• Cleaning and monitoring trash receptacle locations on the property.
• Cleaning all amenity areas including the clubhouse, model apartment, pool, sport courts, and restrooms.
• Clearing and removing debris from community grounds, breezeways, and amenity areas.
• Completing and assisting with minor work orders as directed by the Maintenance Supervisor.
• Delivering resident correspondence and packages to units as requested.

Daily/Weekly

• Meetings: Meet with Maintenance Supervisor daily to review work orders and assignments. Communicate all maintenance concerns. Expect to receive a daily list of assignments and direction from the Maintenance Supervisor.
• Timekeeping: Keep a record of hours utilizing company provided forms/software. Obtain authorization to work overtime from Maintenance Supervisor or Community Manager.
• Common Area Inspection/Pick-up: Pickup debris and pet waste and perform an inspection of all areas daily, before the office is open for business. Always be diligent to look for maintenance issues.
• Grounds Maintenance: Per schedule provided by Maintenance Supervisor, keep grounds maintained and free of debris. Always be diligent to look for maintenance issues.
• Trash: Maintain trash receptacles to be clean and clear, always available for residents. Any back-ups, overflows, or malfunctions should be reported to the Maintenance Supervisor or Community Manager immediately. Assist with City pick up, when necessary.
• Pressure Washing: At the direction of Maintenance Supervisor, perform pressure washing of common areas, walks, and buildings.
• Custodial/Cleaning: At the direction of Maintenance Supervisor, perform sweeping, mopping, vacuuming, trash removal and other cleanings in interior common areas and units.
• Work orders: Complete minor work orders as directed. Ensure 24-hour response policy.
• Breezeway Cleanliness: Enforce trash standards on the property. Report violations to Maintenance Supervisor so notices to residents can be issued.
• Pool Maintenance: At the direction of Maintenance Supervisor, log and maintain pool chemicals daily, according to local code.
• Logs: At the direction of Maintenance Supervisor, maintain MSDS/OSHA/EPA logs in shop and office. Keep abreast of changes to MSDS sheets.
• Maintenance Inventory: Inform Maintenance Supervisor of supplies needed.
• Weekend Coverage: Per schedule provided by Maintenance Supervisor, provide coverage of common areas on weekends and Saturday afternoon cleans.

Monthly/Ongoing

• Scheduled Inspections: Review Preventative Maintenance Calendar on a monthly basis. At the direction of the Maintenance Supervisor, perform the following duties on a monthly basis:
  • Landscape walk with Maintenance Supervisor
  • Breezeway Inspections
  • Safety and Trip Hazard Inspections
  • Monthly Safety Meeting: Attend a monthly safety meeting to stay informed of safety regulations and changes. Utilize meeting to communicate problems and get direction on better ways of doing things and improved cost control.
  • Equipment Inventory: Ensure proper equipment is kept in inventory. Report missing/broken equipment immediately to the Maintenance Supervisor. Assist in the verification of inventory as directed. Advise Maintenance Supervisor of any needed equipment/supplies.
  • Education: Keep Maintenance Supervisor updated on education and certification needs. Ensure and required licenses and certifications are kept current.

Move-Out/Move-In

• Vendor Assistance: Work with vendors during the process and provide input to Maintenance Supervisor regarding vendors’ status and adherence to schedule.
• Unit Punch: Complete unit punch at the direction of Maintenance Supervisor.

QUALIFICATIONS:

• High degree of neatness and respect for property and landscape combined with a willingness and desire to learn.
• Able to understand cleaning solution labels and use as instructed.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions.
• Professional and energetic demeanor resulting from the previous landscape, maintenance, or housekeeping experience
• Good customer service skills
• Good communication and listening skills
• Able to be an effective team player and interact well with others
• Organized and detail-oriented
• Patient, even-tempered and works well under pressure
• Effective time management skills
• Able to maintain confidentiality
• Able to follow directions from a supervisor
• Able to understand and follow posted work rules and procedures
• Able to accept constructive criticism
• Willing to work in all types of weather conditions
• Able to work weekends or overtime as the job requires

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Less than high school education; or up to six months related experience or training; or equivalent combination of education and experience.
• Broad-based experience in all phases of ground maintenance. Must be familiar with basic maintenance and minor repairs of small engines.