Job description

seeking an individual who is an expert with Power Platform and Microsoft Dynamics.

This individual will be responsible for re-implementation , Customer Relationship Management System (CRM); building a career services CRM for graduates; building a secure document repository; and creating workflows for electronic forms.

The two CRM projects are the highest priority and the last two will be built as time and resources allow.

Project Requirements:

CRM Project ():

Analysis of the current state of CRM currently in production.

Meet with Division stake holders to gather updated business requirements.

Develop timelines for buildout and implementation.

CRM development

CRM Testing

CRM Pilot

Review any necessary updates/changes/functionality.

Implement into production.

CRM Project (– alumni database):

Meet with Division Directors and Career Development Director to gather business requirements.

Develop timelines for buildout and implementation.

CRM development

CRM Testing

CRM Pilot

Review any necessary updates/changes/functionality.

Implement into production.

Secure Document Management Project:

Meet with business stakeholders to gather business requirements for secure document storage.

Build intuitive document management system for easy and secure document storage, retrieval, and archiving.

Pilot system

Implement into production.

Document digitization and workflow (as resources and time allows):

Meet with business stakeholders to gather business workflow and form digitization opportunities.

Prioritize workflow list.

Build form workflow system.

Run pilots as necessary.

Implement into production.

DECD CRM Timeline:

Phase 1: Analysis of the current state (~2-3 weeks)

Phase 2: Updated business requirements gathering (~4-6 weeks)

Phase 2: Development (~6-8 weeks)

Phase 3: Beta Testing / Review (2-3 weeks)

Phase 4: Pilot (2-3 weeks)

Phase 4: Production Release (1 week)

CTECS CRM Timeline:

Phase 1: Business requirements gathering (~4-6 weeks)

Phase 2: Development (~6-8 weeks)

Phase 3: Beta Testing / Review (2-3 weeks)

Phase 4: Pilot (2-3 weeks)

Phase 4: Production Release (1 week)

Secure Document Management & workflow applications (TBD)

Timeline and milestones will be built out after the CRM project is completed. Initiation of these projects may happen concurrently as time and resources allow.

Training & Support:

One week of comprehensive training will be provided across all business units.

Additional training as requested.

System documentation must be provided.

CRM Maintenance:

Maintenance and bug fixes will be provided for a minimum period of six months.

Job Type: Contract

Pay: $80.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Hartford, CT 06105: Reliably commute or planning to relocate before starting work (Required)

Experience:

• REST: 1 year (Preferred)
• Java: 1 year (Preferred)

Work Location: In person

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