Rethink your impact!
Are you passionate about delivering customer satisfaction? Then you might be our new Product Order Fulfillment Coordinator.

Work for a cause, not just a company
Novozymes is the world’s leading provider of industrial enzymes and microorganisms. Together with our customers, partners, and the global community, we use our innovative thinking and passion for science to boost industries and make everyday products more sustainable for the good of the planet. Our biological solutions enable higher agricultural yields, healthy food consumption, low-temperature washing, energy-efficient production, renewable fuel, and many other biological solutions that the world can benefit from – both today and in years to come. We need people who are eager to try new things, motivated by challenge, and not afraid to fail but driven to try again. And again. We know that original thinking happens when we’re given the flexibility to focus and the freedom to fully unfold our individual strengths. This is key to our innovation power. We call it Rethink Tomorrow.

Join us as our new Product Order Fulfillment Coordinator
In this role, you would be responsible for seeking, managing and coordinating responses directly from GPO, Supply Chain and Logistics back to customer service to ensure shipped on time. In order to provide customers a proactive and reliable ordering experience, your proactive focus will be on product availability, and communication enabling seamless flow and visibility in our systems for order fulfilment to meet the customers delivery date. Additionally, you will seek to improve flow and remove flow stoppers together with key stakeholders.

In this role you’ll make an impact by:

• Seek and manage information from the value chain to ensure shipped on time, by acting as a liaison for Customer Service for product availability in support of order confirmation.
• Research and reconcile open orders based on material availability and shipping status.
• Key interface for Customer Service with Supply Chain Production planning, Demand planning and all finished goods, to monitor inventory to fill open sales orders.
• Provides container tracking and prioritization for the warehouse on hot containers as needed to support customer orders shipped on time.
• Responsible for the coordinated response and allocations in the event of planned or unplanned shortages of supply to CSR’s.
• Communicate and document information via BOPW in SAP for supply to customer service by having close collaboration with Planning and Global Supply Coordinators
• Maintained data in BOPW as the key tool for following up and communication between deployer and CSR.
• Backorder handling in accordance with global quality procedure for backorder handling
• Actively participates as CS representative in scheduling cell meetings to gain insights on product status, supply situations.
• Work in SAP with a general understanding of the SAP order processing functions, and how they affect order management, production planning and shipping.
• Other duties as assigned.

Potentially relevant experience:

• BS or BA degree in Business or Supply Chain, or equivalent work experience within Supply Chain inventory mgmt.
• Between 3-5yrs of order management experience,
• Excellent problem solving, analytical and organizational skills, with a strong ability to manage multiple tasks.
• Experience with ERP system (SAP) including inventory management modules.
• Ability to work independently and as a part of a team, in a fast- paced environment.
• Must have excellent communication (written and verbal) skills and be able to establish strong networks, domestically and internationally.
• A working knowledge of personal computers, internet, and Windows, Customer Relationship Management software, Microsoft Office Suite and SAP R/3
• Strong ability to network and interact in cross functional teams to problem-solve with other parts of the organization.
• Strong multitasking, prioritization, and coordination skills a must

Location: Franklinton, North Carolina
Application deadline: February 24, 2023

At Novozymes we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.

Novozymes is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability, or veteran status.

Want to learn more?
Did you know that every year our products help cut global CO2 emissions by around 90 million tons? Learn more about Novozymes, our purpose, and your career opportunities at .

Not the right fit for you?
Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral! Please check out our other . The right fit for you could just be a few clicks away.

10757BR

Franklinton, NC

USA

Supply Chain

midnight Central European Time (CET) / 6pm Eastern Standard Time (EST)

Novozymes.com , LinkedIn and Instagram.

24-Feb-2023