Job description
Project Manager III
The Project Manager reports to the Director of the Project Advisory and Coordination Team (PACT) within the Strategic Business Office (SBO) under the Chief Medicaid and CHIP Services Officer. The individual in this position performs project management activities, including but not limited to the implementation of highly complex, highly visible federal, state, and leadership-directed initiatives related to the Medicaid and CHIP programs.
Work involves coordinating the initiation and planning of projects; overseeing the execution of the work to complete project objectives; monitoring the progress and schedule of projects; conducting risk and issue management, and communicating with stakeholders, management, and other relevant parties. The position assumes a strong leadership role on the collaboration and coordination required to successfully implement initiatives to improve quality, efficiency and cost effectiveness of Medicaid and CHIP programs. The Project Manager is responsible for engaging key stakeholders, managing expectations, and maintaining positive relationships with other partnering departments within MCS or other areas of the agency. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
The Project Manager reports to the Director of the Project Advisory and Coordination Team (PACT) within the Strategic Business Office (SBO) under the Chief Medicaid and CHIP Services Officer. The individual in this position performs project management activities, including but not limited to the implementation of highly complex, highly visible federal, state, and leadership-directed initiatives related to the Medicaid and CHIP programs.
Work involves coordinating the initiation and planning of projects; overseeing the execution of the work to complete project objectives; monitoring the progress and schedule of projects; conducting risk and issue management, and communicating with stakeholders, management, and other relevant parties. The position assumes a strong leadership role on the collaboration and coordination required to successfully implement initiatives to improve quality, efficiency and cost effectiveness of Medicaid and CHIP programs. The Project Manager is responsible for engaging key stakeholders, managing expectations, and maintaining positive relationships with other partnering departments within MCS or other areas of the agency. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
Essential Job Functions:
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
(30%) Initiates, manages, implements, and oversees projects using accepted project management methodologies. Initiates projects, demonstrates business need and project feasibility, and obtains authorization to proceed with project objectives. Secures resources and commitment from internal project team members across departments and leads/directs project team members to achieve project objectives. Develops project charter, communication plans, work break down structures, detailed work plans, resource plans (roles and responsibilities), gap analysis (current and future state) and cost estimates and projections. Ensures timely development of scope/schedules, including the identification of dependencies, assumptions, and constraints. Develops stakeholder engagement and change managements plans associated with external stakeholders including state agencies, providers, managed care organizations, vendors, contractors, advisory committees or councils, elected officials, and legislative staff. Actively monitors projects to ensure it is completed on time, within scope, and within budget. Responsible for leading project team members to achieve project objectives. Oversees changes and establishes workflows needed to drive policy, contractual obligations, and other changes required to implement new or revised programs.
(20%) Communicates and reports on scope, objectives, major decisions, milestones, risks/issues, stakeholder engagement efforts, and overall updates to governance groups, leadership, project team members, and interested groups. Prepares high quality written project reports, updates, and summaries, and other documents. Compiles and distributes project information, project status and progress reports to various audiences. Plans and leads effective meetings, prioritizes work and decisions. Maintains project documentation.
(20%) Collaborates, coordinates, and facilitates the identification of project risks and issues with project team members. Develops detailed mitigation and response plans to address risks and issues. Obtains leadership approval for response plans for major risks and issues. Oversees execution of response plans, and tracks and monitors risks and issues.
(15%) Develops project team members on project management best practices to improve competencies to enhance overall team interaction, team environment and project performance. Conducts trainings on project management best practices. Motivate team members for high performance and reliability and maintains positive morale. Contribute to updating standardized project management templates, processes, and procedures, and job aids.
(10%) Serves as the disaster response project manager or project coordinator in the event of a public health emergency or emergency declaration. Conducts disaster response training. Facilitates, leads, and manages governance meetings with MCS leadership teams. Processes and tracks waivers and flexibilities for Medicaid and CHIP services. Maintains disaster response documentation.
(5%) Performs other work as assigned. Participates in department activities related to legislative sessions, research, public hearings, committees, and executive initiatives.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
(30%) Initiates, manages, implements, and oversees projects using accepted project management methodologies. Initiates projects, demonstrates business need and project feasibility, and obtains authorization to proceed with project objectives. Secures resources and commitment from internal project team members across departments and leads/directs project team members to achieve project objectives. Develops project charter, communication plans, work break down structures, detailed work plans, resource plans (roles and responsibilities), gap analysis (current and future state) and cost estimates and projections. Ensures timely development of scope/schedules, including the identification of dependencies, assumptions, and constraints. Develops stakeholder engagement and change managements plans associated with external stakeholders including state agencies, providers, managed care organizations, vendors, contractors, advisory committees or councils, elected officials, and legislative staff. Actively monitors projects to ensure it is completed on time, within scope, and within budget. Responsible for leading project team members to achieve project objectives. Oversees changes and establishes workflows needed to drive policy, contractual obligations, and other changes required to implement new or revised programs.
(20%) Communicates and reports on scope, objectives, major decisions, milestones, risks/issues, stakeholder engagement efforts, and overall updates to governance groups, leadership, project team members, and interested groups. Prepares high quality written project reports, updates, and summaries, and other documents. Compiles and distributes project information, project status and progress reports to various audiences. Plans and leads effective meetings, prioritizes work and decisions. Maintains project documentation.
(20%) Collaborates, coordinates, and facilitates the identification of project risks and issues with project team members. Develops detailed mitigation and response plans to address risks and issues. Obtains leadership approval for response plans for major risks and issues. Oversees execution of response plans, and tracks and monitors risks and issues.
(15%) Develops project team members on project management best practices to improve competencies to enhance overall team interaction, team environment and project performance. Conducts trainings on project management best practices. Motivate team members for high performance and reliability and maintains positive morale. Contribute to updating standardized project management templates, processes, and procedures, and job aids.
(10%) Serves as the disaster response project manager or project coordinator in the event of a public health emergency or emergency declaration. Conducts disaster response training. Facilitates, leads, and manages governance meetings with MCS leadership teams. Processes and tracks waivers and flexibilities for Medicaid and CHIP services. Maintains disaster response documentation.
(5%) Performs other work as assigned. Participates in department activities related to legislative sessions, research, public hearings, committees, and executive initiatives.
Knowledge Skills Abilities:
Experience and knowledge of project management processes.
Must have strong leadership skills to lead large teams to meet project objectives. Includes having negotiation, coordination, collaboration, and facilitation skills.
Must have strong public speaking skills to address large teams and executives.
Ability to communicate effectively, in written and oral communication.
Must have strong organizational skills, employing systems to conduct work effectively and efficiently.
Ability to apply independent judgment in making critical decisions.
Skill in synthesizing, analyzing, and evaluating highly complicated and technical information and translate it easily understandable and concise documents and oral presentations for agency executives, elected officials, and the public.
Skill and ability to identify project risks and gaps and able to develop creative and workable solutions to address complex problems and policy issues.
Skill in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships.
Ability to think creatively and support creative thinking in staff, while effectively managing and motivating staff to achieve optimal performance.
Ability to plan, assign and/or delegate work to project team members.
Ability to lead and motivate a team to achieve agency and project goals.
Advanced skill in use of Microsoft Suite including SharePoint, Word, Excel, PowerPoint, Project, and Visio.
Registration or Licensure Requirements:
Initial Selection Criteria:
Graduation from an accredited four-year college. Position related experience may substitute for college degree.
Minimum of three years’ experience as a project manager or project coordinator; or at least three years’ experience leading, participating in and/or supporting large projects.
Experience managing projects related to the healthcare payor industry, Medicaid, CHIP, or Medicare preferred.
Project Management Professional (PMP) certification or related project management certification, preferred.
Additional Information:
Candidates are encouraged to include specific examples of projects managed or coordinated within the summary of experience sections of the application.
In Basket
Candidates are encouraged to include specific examples of projects managed or coordinated within the summary of experience sections of the application.
In Basket
MOS Code:
3450
3450
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