Job description

Project Manager: Language Translations
At Herrmann we invite you to bring your whole self to work: share your family, celebrate your culture, tell your story!
We celebrate and appreciate the uniqueness and diversity you will bring to our team. We all think differently, and that’s our greatest asset. We’re dedicated to creating a place of belonging driven by action through our Whole Brain® Methodology. By leading with transparency and flexibility, we are shaping a culture of trust, equity, appreciation, and belonging.
To ensure an inclusive and global learning environment, it is essential that we have a go-getting Project Manager to coordinate and manage language translations across Herrman products and communications.
You will be successful in this role if you can proactively work between the internal team, translation vendors/partners and Whole Brain® Thinking proofreaders to prioritize, plan and execute updated language translations across the suite of our digital products, customer support materials and marketing communications. You will serve as the lead coordinator for all translation efforts and will be responsible for communicating translation priorities to the involved stakeholders as well as tracking translation progress. This position will work alongside the engineering, product and customer support teams in order to get a full understanding of upcoming translation needs.
This is the perfect role to start your career at Herrmann as it is a cross-functional role that provides a foundation of understanding of all our products and our global partners. While we are a global flexible remote distributed team, we prefer candidates who reside in the United States or the UK, to align with the client base to be supported.

DESIRED SKILLS

• Ability to establish project management processes and track project execution from beginning to end
• Experience partnering and delegating with external vendors
• Demonstrated ability to work across multiple stakeholders
• Understanding of working and partnering with a global team
• First-class communication skills and fast response times
• Competency with internet-based technology
• Understanding of digital translation processes and technologies
• Advanced problem-solving skills
• Strong communication skills, both written and verbal
• Demonstrated attention to detail, with a strong ability to track project progress
• Ability to work independently
• Willingness to adapt to changing project priorities and needs
• Ability to handle confidential or sensitive information with discretion
• Must be enthusiastic about Whole Brain technology

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DUTIES & ESSENTIAL JOB FUNCTIONS*
This is an external facing and internal support role as an ambassador for our company, providing world-class communication as your coordinate between multiple global stakeholders.

• Provide world-class communication and organization.
• Ability to use our assessment, reports, software platform, learning management system, Zendesk, MS Teams and other learning tools and communications to stay up-to-date on translation priorities.
• Establish, coordinate and manage translation projects across the different involved groups and layers of work.
• Organizing and establish translation projects to be sent through the translation process
• Anticipating translation needs across our core and secondary languages, staying one step ahead and prepared to share any upcoming projects or re-prioritize initiatives.
• Provide timely response to inquiries from our customer support team and support queue tickets whilst managing larger/long-term translation projects.
• Managing and communicating with the Whole Brain® Thinking proofreading team, including recruiting new participants, creating SOWs and facilitating partnerships between them and our translation vendors.
• Tracking project progress and communicating that progress to involved stakeholders.
• Liaison to the Leadership Team on translation priorities and goals (short and long-term)
• Manage time and tasks effectively, meet personal goals and work effectively with other members of the team.

QUALIFICATIONS

• Prior experience working in a comparable project management role
• Fluent English with excellent oral and written skills and a proven ability to communicate, present, and influence individuals at all levels of the organization
• Self-starter/self-motivated team player with a positive attitude
• Expert communicator who enjoys nurturing relationships
• Ability to focus and maintain attention to detail while managing several stakeholder needs at any given time
• Ability to work under pressure and establish and meet scheduled deadlines
• Proficiency in Microsoft Office/Google Docs Suite/Slack
• Prior experience working in a remote/virtual environment is preferred
• Comfortable being “on camera” & communicating across global groups

PREFERRED ADDITIONAL EXPERIENCE

• Comfort working in a remote environment with stakeholders across different time zones
• Experience and knowledge of a SaaS business model
• Experience using or working in localization softwares
• Fluency in non-English languages is a plus!

We are a 100% remote-working company, and this role can be performed from any location of your choosing, so long as you have a high bandwidth internet connection and a relatively quiet workspace to work. We are looking for someone who can work the standard business hours to ensure interactions and partnership with our clients & team members in both the Americas and EMEA region.
You will be expected to be able to travel when needed, and a few times each year you’ll be available to travel to various locations for internal team activities/meetings that require physical presence.
Herrmann is an equal opportunity employer, and we value diversity at our company. We evaluate you without regard to thinking preferences, race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Job Type: Full-time

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