Project Operations Lead

Full Time
Charlotte, NC
Posted
Job description
Overview:
Wipro Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.
We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.
We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
  • A PROUD HISTORY OF OVER 75 YEARS
  • FY22 REVENUE 10.4 BN USD
  • WE’RE PRESENT IN 66 COUNTRIES
  • OVER 1,400 ACTIVE GLOBAL CLIENTS
Location:
Charlotte, NC
Jacksonville, FL
Hopewell/Pennington NJ
Plano, TX
Richmond, VA
Any of these Locations

Business Justification
Resource is required to have 10 years of experiencing managing projects that involve server based technology. Primary project responsibility will include NPT remediation (which includes virtual and physical servers) and Initiative projects (which could include augmenting existing applications or building net new apps from scratch), as well as TI level concierge project services which involves coordinating infrastructure technology delivery.
Position Summary
Successful TPMs take the time to understand what is driving their project, why this project needs to happen, and by when the project needs to be completed. They establish realistic timelines and get commitment from the key project team members on the delivery timelines. They ask questions when they don't understand. They research the basics of unfamiliar technology to broaden their technical acumen. They actively facilitate technical discussions with the project team. A successful TPM can communicate to management a technical issues that is impeding their project and what actions and who is taking those actions to resolve the issue. They also can quickly adapt to what impact this issue has on the project timeline and make recommendations if the timeline needs to be adjusted. Successful TPMs also have detailed WBS's with dependencies, ownership, and committed task durations. They keep this WBS current and frequently review the WBS with the project team validating commitment and they publish meeting minutes and capture action items from the meeting.
Required Skills
? 5 years plus experience in Infrastructure project management.
? Ability to facilitate and manage multiple infrastructure projects
? proficiency in Microsoft Word, Excel and PowerPoint and Microsoft Project
? understand your projects overall purpose and the overall scope of work; know why the project is being done and what the work will solve
? enjoys working with multiple technical, operations and business partners
? responsible for planning, coordinating, and delivery of defined project deliverables which usually requires engagement from multiple teams
? ability to multi-task, as well as being flexible to assist team members as needed
? excellent communication skills (verbal & written) for all levels in the organization
? communicating work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the health of the deliverables
? excellent organizational skills
? ability to lead complex projects and / or programs
? identify and know who are projects stakeholders
? build collaborative relationships with the TI resources and application resources assigned to your project; develop trusted relationships to keep a positive momentum regardless of timeline constraints and other challenges
? establish meetings at the appropriate frequency to review TI scope of work progress and remaining tasks
? ensure project objectives and goals are clearly understood to minimize scope creep and to ensure the delivered infrastructure solution meets the goals and objectives
? understand what the application teams release timelines are in order to know when they need to begin testing and validating so that the required infrastructure can be delivered prior to that date; negotiate delivery date of infrastructure environments, particularly if application team timelines are aggressive
? ensures execution and delivery meets the client?s expectations in terms of the functionality, quality, timeline and cost
? maintain a WBS (Project Plan) to track tasks, dates and dependencies
? understand how planned and unplanned change control windows will impact project timeline, then determine if changes should be escalated for approvals to proceed or if they should be rescheduled
? facilitate sync points across multiple organizations to enable delivery
? identify issues and risks and understand how they will impact project deliverables and due dates
? understand TI strategies to help facilitate design discussions and to keep current with Enterprise standard practices, processes and policies. (Example: Cloud, DBaaS, data center strategy, End of Life Technologies, etc?)
? be responsive

Desired Skills
? midrange server and/or network infrastructure project delivery experience
? experience with Jira in management of projects through Deliverables/Epics/Stories and cross dependencies management
? experience working in both Agile and Waterfall methodology environments

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

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