Description

Northwest Kidney Centers seeks a Registration and Insurance Coordinator to join the Patient Finance team in a full-time, hybrid/flexible position.

Purpose:

The Registration and Insurance Coordinator reports to the Patient Finance Supervisor and is responsible for maintaining the patient registration and admission records for all NKC patients, including non-ESRD and visiting patients. This position is responsible for coordinating day-to-day activities with other Northwest Kidney Centers (NKC) personnel; processing patient registrations in the billing system, determining all current insurance and processing referrals, and obtaining authorizations for services. This position has ongoing interactions with the Financial Case Managers and works closely with the Clinical Services Coordinator, the NKC Billing Department, and the NKC Pharmacy.

Shift: Full-time, Days (0800-1630), Mon-Fri.

Duties and Responsibilities:

• Registration of all new patients, including End-Stage Renal Disease (ESRD), Acute, and Transient/Visitors
• Create checklist for Financial Case Manager.
• Verify insurance benefits via provider portals, OneHealth Portal, Medicare/Medicaid systems, within Ability system, or via phone calls directly to insurance as needed to verify 100% accuracy of coverage, including determining primary and secondary insurance for patients regarding coordination of benefits.
• Obtain initial authorization and ongoing authorizations upon expiration as required for payment.
• Verify and update new insurance and demographic information for existing patients
• When the Kidney Disease Program (KDP) supplies funds to NKC for payment of patient’s insurance premiums, NKC registration and insurance coordinator receives (Explanation of Benefits) EOB’s directly and forwards those to the patients.
• Request & process quarterly KDP patient insurance premiums.
• Scan & index documents in Docuware electronic filing system.

The ideal candidate will posses:

• Associates Degree in Healthcare Administration or a business-related field or
• Two (2) years’ equivalent experience in a medical office environment including experience handling medical billing or registration, coordination of benefits and have a strong working knowledge of Medicare and Medicaid entitlement programs.
• Dialysis related experience is preferred.
• Proficiency in Microsoft Office Products

Physical Conditions:

• Must be able to communicate effectively in English on the phone, in writing, and in person.
• Must be able to use a computer keyboard, mouse, and systems in an efficient manner and demonstrate use of appropriate software after training.
• Must be able to work in an office.
• Physical activities require the ability to stand, walk, stoop, kneel, crouch, reach, lift; fingering, grasping; talking, hearing; and repetitive motions of hands, wrists, and fingers.
• The physical requirements include the ability to lift/move objects weighing up to 20 pounds occasionally, and lift/move objects weighing up to 10 pounds frequently.
• The position requires visual acuity to read, inspect numbers on computers and written materials.
• The Registration and Insurance Coordinator is subject to indoor environmental conditions and may not be protected from temperature changes.
• The Registration and Insurance Coordinator operates the phone, computer, copy/fax/scanner machine, 10-key, and other office equipment as required.

About Northwest Kidney Centers:

Founded in 1962 as the world’s first outpatient dialysis provider, Northwest Kidney Centers operates 20 dialysis clinics across the Puget Sound region in addition to hospital-based services and a large home-based dialysis program. We are a not-for-profit, community-based organization and consistently rank among the top dialysis providers in the United States in quality of care, patient outcomes and transplant rates.

At Northwest Kidney Centers, teamwork, integrity, respect, excellence and stewardship guide our approach to how we work. We differentiate ourselves by our patient centered approach and active commitment to advancing kidney research and dialysis innovation. Key to our success is the compassion and expertise of our dedicated team of staff that care for those we serve.

Northwest Kidney Centers is an equal opportunity employer. We don’t discriminate on the basis of race, gender, sex, sexual orientation, age, religion, national or ethnic origin, disability, genetics or veteran status.

Learn more about us, NKC on YouTube

Please note: Northwest Kidney Centers is obligated to adhere to Proclamation 24- 14.1 requiring healthcare workers in the State of Washington to be fully vaccinated against Covid-19 in order to work in a healthcare facility. Northwest Kidney Centers fully supports this requirement in order to prevent and reduce the spread of Covid-19 to patients and employees. All new staff will need to provide proof of Covid-19 vaccination to NKC Employee Health prior to their first day. Medical or Religious exemptions may be accommodated depending on the role. For exemption information, please contact Human Resources prior to your start date.