Job Summary

The Reporting and Insights Associate Manager ensures accuracy, completeness and consistency of results on Claims business and operational reports. This role also utilizes data, technology, relationships and team members to perform appropriate validation of reports, recommend enhancements, consolidation or elimination of existing reports and identify improvements in execution. The Associate Manager coaches and develops employees’ technical and data visualization acumen to position them for career advancement.

Key Responsibilities

• 
  Serve as the technical subject matter expert on Tableau development in an Agile environment
• Use data, technology, business knowledge and statistics to strategically guide and build automation for reporting functionality, operational improvements and to streamline quality controls
• Manage end-user expectations and resolve identified issues timely while acting as the Reporting COE liaison by obtaining and responding to client feedback
• Lead new report design/enhancements, consult on quality controls and distribution practices
• Lead the initial set up and design quality assurance controls for report builds of high complexity as well as in existing reports that lack these controls
• Support post-implementation validation (e.g., accuracy, timeliness, etc.) by validating balancing controls, reviewing content and structure and troubleshooting for high profile reports and external schedules
• Inspire trust and confidence in business partners through strategic and diplomatic handling of relationships
• Required to train/develop and provide sign off approvals on work of direct reports
• Guide overall team activities and execute performance management independently as front-line manager, to support team priorities and timelines, engaging senior leader as needed (e.g., staffing, performance management, scheduling and workflow, process/system improvement, quality assurance, people and client management, conflict/problem resolution)

Education and Experience

• 
  5 or more years of related reporting experience
• 3 or more years of data visualization experience
• Bachelor’s Degree or equivalent experience
  

Required Technical Skills

• 
  Proficiency in Tableau: Extensive experience creating and managing reports in Tableau, with a deep understanding of Tableau’s functionality, including data connection, data blending, calculations, and dashboard creation
  
• Data Analysis Skills: Excellent data analysis skills with the ability to extract insights from complex data sets
  
• Data Visualization: Experience in designing and developing visually appealing and insightful reports using Tableau
  
• SQL: Proficient in SQL with the ability to write complex queries to extract data from databases

Functional Skills

• 
  Advanced technical knowledge (e.g., SQL/Tableau syntax) and business knowledge (e.g., financial skills\flow of the numbers)
• Intermediate to advanced ability to build reports and/or use of a variety of data reporting and visualization software
• Advanced ability to build medium to complex formulas within a data visualization tool
• Understanding of information that requires combinations of data from different sources, along with the ability to perform financial and mathematical analysis
• Highly skilled in problem solving, organizational and time management - manages through ambiguity, prioritizes multiple projects to meet business partner needs
• Intermediate knowledge of data management principles (i.e.; data flow within systems, data mapping, metadata document interpretation, etc.)
• Experience as a business consultant in a finance related field – builds relationships with clients while offering opinion with ability to influence others on findings
• Experience in process design and implementation including internal controls
• Understanding of data visualization tools, such as SAP Business Objects, Tableau, and Microsoft Office to analyze large, complex data sets and clearly articulate findings
• Understanding of the insurance industry, preferably the insurance Claims process
• Experienced in talent and people management
• Effective time management skills, organizational skills and strong attention to detail
• Strong oral and written communication skills

Remote Work

This position is a permanent remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States.

When you work from home full time, you’ll need:

• 
  a home office – a dedicated workspace in your residence that is private and free from distractions
• a minimum internet bandwidth of 50 MB down/5 MB up
• appropriate work surface and seating

What will Allstate provide?

• 
  A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse)
• Connectivity reimbursement of $80 per month to offset some of the cost of internet

Benefits

Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our offerings:

• 
  Competitive salary based on experience and qualifications
• Medical, dental, and vision coverage
• Allstate pension plan and 401(k) savings plan
• Ayco financial coaching
• Spring Health mental and emotional wellbeing resources
• Paid parental leave
• Adoption reimbursement
• Paid Time Off
• Tuition reimbursement
• Wellness incentives
• Allstate Foundation donation match and grant opportunities

To learn more about our benefits and programs visit AllstateGoodLife.com