Job description

Domestic Violence Project, Inc. is seeking part-time advocates to provide support to survivors of domestic violence in an emergency shelter setting during weekend and holiday shifts. Areas of Responsibility and Duties are as follows:

Areas of Responsibility:

• To manage shelter during designated hours
• To help clients adjust to group/shared family living while being responsible for their safety and well-being.
• Create and maintain a safe, caring and respectful environment for shelter residents.
• To remain calm during crisis situations and multitask and prioritize efficiently.

Duties:

Emergency Shelter

• Protect the client’s confidentiality.
• Monitor compliance with all safety guidelines for shelter. Maintain a positive attitude toward obligations of job and interactions with shelter residents.
• Conduct extensive oral and written safety planning with callers and residents over crisis hotline, during shelter intake and as needed.
• Conduct intakes of new residents, orient new residents to shelter, and facilitate departure interviews with residents as needed.
• Document information regarding client progress, incidents, maintenance needs and concerns.
• Make necessary referrals to outreach and aftercare, case manager, and legal advocate when necessary.
• Conduct security checks of all doors and windows as needed, and when applicable, implement emergency procedures.
• Accurately and thoroughly document shelter activity on shift report and service activity log.
• Act as liaison with Coleman Crisis Intervention and Recovery Center.
• Contact Residential Services Director, on call, or Executive Director as directed for major unusual incidents.
• Answer incoming calls on 24 hour hotline, provide crisis intervention, safety planning, perform initial shelter assessments and provide appropriate referrals. This may include but is not limited to coordinating with DVPI’s Western Stark Emergency Shelter, Coleman Crisis Intervention and Recovery Center, or related programs. Document calls and complete tracking information as needed.
• Perform routine shelter maintenance, cleaning tasks and laundry as needed.
• Contribute to overall program evaluation and planning by attending and contributing at staff meetings and client case reviews.
• Must have open availability to cover all weekend shifts and holidays.
• Attend staff meetings, in-service trainings, and attend related professional training and activities as directed by the Residential Services Director.
• Complete mandatory 40+ hour DVPI training on domestic violence.
• Assist with data entry tasks and reporting requirements as needed.
• Monitor security equipment and respond swiftly and accurately to alarms and safety concerns. Implement emergency protocol as needed.
• Provide childcare services to clients of DVPI as needed.
• Perform other duties as assigned by the Residential Services Director to ensure continued quality services to the clients of DVPI and to the community.

Essential Physical Requirements:

• Ability to sit for long periods of time
• Ability to handle stress, deadlines, and interact with a wide array of personalities
• Ability to use telephone
• Ability to lift and carry up to 25 pounds without assistance
• Dexterity and ability to use keyboard and mouse
• Ability to view computer monitor
• Occasional bending, lifting, pulling, pushing and walking
• Ability to operate a motor vehicle (valid driver’s license and appropriate auto insurance coverage)

Must be able to maintain professional boundaries, provide crisis intervention to hotline callers and survivors in a residential setting, and have an understanding of trauma-informed care. Flexible schedule required. May cover shifts at our Canton site or our Massillon site. Must be able to train for a minimum of 40 hours Monday - Friday during the day shift.

No phone calls accepted.

EEO M/F/D/V

Job Type: Part-time

Pay: $15.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

License/Certification:

• driver's license & appropriate auto insurance (Preferred)

Work Location: In person

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